damaged or missing system dvd Code 39 driver

My CD Rom is not working. I get a code 39 that the driver is corrupted or missing. How can I solve this problem? My computer is no longer under warranty. My laptop is HP g72t wj744av. I don't know when it happened. I just started it yesterday and it worked a few updates of windows for operating system for office 2007 and a few others. I uninstalled the dvd and reinstalled with the same problem still there. Is there a fix for this other then to go deep and restoring the computer from scratch?

Thank you

Swobby

Hello

First, try the automated Microsoft fixit at the link below.

Windows 7

Vista

Check if the drive works now.

If it still does not work, click on the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator".  In at the prompt, type the following command and press ENTER.

sfc/scannow                (Note that there is a space between sfc and /)

Let the entire process, then the output type and press ENTER.

Reboot the laptop.

When windows is completely reloaded, click on the Start Menu, open Control Panel and click Device Manager.  Click to open the CD/DVD-ROM drives.  Right-click on the drive and choose uninstall.  Do not delete if requested drivers.  When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar).  Let windows reinstall the disc and see if it works now.



Kind regards

DP - K

Tags: Notebooks

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    Use the XP Recovery Console to check the file system on your HARD drive and fix the problems and then try to start your system - this may be all you need to do.  Or, you are welcome to just start trying things that might work.

    Boot into the Recovery Console Windows using an XP bootable installation CD.

    If you have no XP bootable media (or aren't sure you have) create a bootable XP Recovery CD of Console and do not forget.

    This is not the same as recovery disks that might have come with the acquisition of the system store.

    You can make a bootable Recovery Console CD by downloading an ISO file and burn it to a CD.

    The ISO bootable image file you need to download is called:

    xp_rec_con. ISO

    Download the ISO from here:

    http://www.mediafire.com/?ueyyzfymmig

    Use a new CD and this simple and free program to burn your ISO file and create your bootable CD:

    http://www.ImgBurn.com/

    When you install ImgBurn, DO NOT install the Ask toolbar.

    Here are some instructions for ImgBurn:

    http://Forum.ImgBurn.com/index.php?showtopic=61

    It would be a good idea to test your bootable CD on a computer running.

    You may need to adjust the computer BIOS settings to use the CD-ROM drive as the first device to boot instead of the hard drive.  These adjustments are made before Windows tries to load.  If you miss it, you will need to restart the system again.

    When you start on the CD, follow the instructions:

    Press any key to boot from CD...

    Installing Windows... going to pronounce.

    Press 'R' to enter the Recovery Console.

    Select the installation that you want to access (usually 1: C:\WINDOWS)

    You may be asked to enter the password (usually empty).

    You should be in the folder C:\WINDOWS.  It's the same as the

    C:\Windows folder that you see in Solution Explorer.

    The Recovery Console allows base as file commands: copy, rename, replace, delete, chkdsk, fixboot, fixmbr, cd, etc.

    For a list of the commands in the Recovery Console, type help at the prompt of commands or read on here XP Recovery Console:

    http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/recovery_console_cmds.mspx?mfr=true

    A good idea before you start things must first verify the integrity of your file system by using the chkdsk command.

    In the command prompt window, run the chkdsk command on the drive where Windows is installed to try to fix any problems on the afflicted player.

    Running chkdsk is fine, even if he finds no problem.  It won't hurt anything to run it.

    Assuming your boot drive is C, run the following command:

    CHKDSK C: /r

    Let chkdsk finish to correct the problems, he could find.

    It may take a long time for chkdsk complete or they seem to be "stuck".  Be patient.  If the HARD drive led blinks always, chkdsk is something.  Keep an eye on the amount of the percentage to be sure that it is still making progress.  It may even seem to go back sometime.

    You must run chkdsk/r again until it finds no error to correct.

    Remove the CD, and then type "exit" to exit the RC and restart the computer.

    You have not to set the BIOS to boot the disk HARD since the CD won't be.

  • Windows 7 boot CD system recovery cannot fix the Master Boot Record is damaged or missing?

    This question is on the drive that Windows 7 users can make by going to the backup and restore > create a system repair disc, and then burn the disc.

    Windows says that this disk can be used to start the computer. However, you will not necessarily be able to boot your Windows 7 operating system from the hard drive. When I had a problem recently (shut down system and on reboot I got a message BACK that says "Boot MGR missing") this disc is not to try to do a repair. In the system recovery Menu, you see here when you start the CD:

    http://Windows.Microsoft.com/en-us/Windows/what-are-system-recovery-options#what-are-system-recovery...

    I chose "Startup Repair" and he couldn't fix anything. I ended up cloning of my hard disk from a backup.

    Of http://windows.microsoft.com/en-us/windows/startup-repair-faq#1TC=windows-7

    "Are there problems that Startup Repair cannot fix?

    Startup Repair can only fix certain problems, such as missing or damaged system files. He can't fix the failures of hardware, such as a failing hard disk or incompatible memory, nor it protects against virus attacks.

    Startup Repair is not designed to fix Windows installation problems, is not a backup tool, so it cannot help you recover personal files, such as photos or documents. To help protect your computer, back up your system and your files regularly. For more information, search for "backup" in Windows Help and Support. »

    So here's my question: how to create a bootable CD that has everything you need to fix the Master Boot Record, whereas in case your startup files are damaged, altered, or deleted (and of course, you can not start your system from the hard drive) it will be either fix the files on the hard disk or at least still start your operating system on your hard drive?

    To answer my own question (which becomes a habit on this forum): http://www.sevenforums.com/tutorials/20864-mbr-restore-windows-7-master-boot-record.html

    It turns out that the repair CD Windows 7 Sytem that I had done was the right tool for the job but I didn't know how to use it. The above link explains how to use the command prompt window to repair the boot record.

    Other advice, I had was to have used the "Startup Repair" option in the Tools menu of recovery after launching the repair CD, but then he runs three times. For some reason, it takes three times to run before it can solve the problem. I think that the command prompt window method is probably more reliable.

  • DVD/cd rom drives

    trouble with dvd/cd rom drives, it gives me a code 39 (damaged or missing driver)

    Try following the steps under "Windows XP" in the article following the MS KB:

    http://support.Microsoft.com/kb/982116

    These measures, to remove the UpperFilters and LowerFilters, values if they exist, in the registry key named can help.

    Create a System Restore Point beforehand and restart the computer later.

  • When I start my computer I get a message that says that the file < root windows > \system32\hal.dll. is damaged or missing.

    file HAL.dll

    When I start my computer I get a message that says that the file \system32\hal.dll. is damaged or missing. Please reinstall a copy of the file. I have the original Windows XP CD and I tried to re - install, but it will not go beyond the implementation of window. I can't sign in to windows. How can I reintall this file?

    It's extremely likely that you will need to replace the hal.dll and since there are seven files on the XP installation CD that will extend into hal.dll, which would you choose?  It depends on your hardware, but it is extremely likely that the problem (did I already say that?).  I've never had to replace a file hal.dll for this problem.

    The real problem is most likely that XP just can not find the file because of a file system corruption or a file c:\boot.ini afflicted.

    For this error, I would always be first boot from the XP Recovery Console and sometimes run a chkdsk-r that will fix things right to the top.

    If the chkdsk /r is clean and you have the same problem, and then re-create your c:\boot.ini file but rename the old one first so you don't build on top of those afflicted - this tidbit is absent from MS KB article that assumes too.

    You can do all this in the XP Recovery Console, but do go through these methods in this article and see how you go.

    For example, method 1 will not work if your system does not start.  You may have more luck with other "methods".

    If that doesn't work, then I suggest to provide a little more information about your system:

    Since the Microsoft Answers forum does not have any kind of information system request when a new question is asked, we know absolutely nothing about your system.  Not knowing the basic information a problem prolongs the frustration and the agony of these issues.

    Thank you MS Answers, allowing the resolution of simple problems as frustrating and a lot of time as possible.

    Provide information on your system, the better you can:

    What is your system brand and model?

    What is your Version of XP and the Service Pack?

    Your system have IDE or SATA disks?

    Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

    The question was preceded by a loss of power, aborted reboot or abnormal termination?  (this includes the plug pulling, buttons power, remove the battery, etc.)

    The afflicted system has a working CD/DVD (internal or external) drive?

    You have a real installation CD bootable XP which is the same Service Pack as your installed Service Pack? (this is not the same as any recovery CD provided with your system)?

    If the system works, what do you think might have changed since the last time it did not work properly?

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