Dangerous change in the approval process for iBooks

you remember long time for approval of new iBooks users author books that publish their books on the iBook Store since the beginning. Originally, it was WEEKS, sometimes even months to get through the approval process. Fortunately, which improved considerably over time and now it's down to a period of 24 hours. remove your book from the store.

I have published more than 17 books so far since the beginning of the iBook Store, and certainly, I look forward to this improvement. However, I just found out the hard way that this improvement comes with a terrible price.

The new procedure:

Is the approval process faster (not only) not due to more staff to go through the comments. Instead, it is due to an approval procedure has changed as it has been explained to me by the customer support. Now, the examiner spends less time going through the books to get quickly to the store. I don't know the details, but I guess they check the side more art if works and not actually reading it Word by Word.

With this first less carefully past obviously comes a new stage. The Department for approval now takes books later (perhaps if they have more time or something) and check for any errors and delivers a ticket while your book is already on the iBook Store. In fact, at that time, that is not on the iBook Store more and this is the great potential disaster you should be aware of. If you get a ticket issued, your book get ripped the store until you propose changes and he crossed successfully a new review process, which could take days. It's wrong, really wrong, and he just happened to two of my books.

Out of the blue, I got a ticket of the iBooks team for my book 'Logic Pro X - how it works', which lies on the line store since 2013 has been updated (and approved) last September. On one page, I had misspelled the name of "iBook" Store instead of "iBooks Store" and on another page, I got a link to the page of my book by asking readers to write a comment Amazon if they like my book. Of course, it was also a no-no (a multi-billionaire company referring to a competitor of billions of dollars with a link).

I made the changes immediately and has the new version uploaded in an hour. But the review process took over 2 days, after I contacted support and recovery from the case. And here's the reason:

At the moment they have issued the ticket, my book was not available on the iBook Store more, nothing, not even a mention that it is "temporarily unavailable" like Amazon. The visitors couldn't find the book, all the links from my Web site, twitter, facebook and other sites related, everything was made immediately a dead link. Not only did I lose money, I had to deal with customer e-mails explaining why they could not find the announced book. Last week, it happened with another book when I was in town for a week and had no files with me. And even once, it took 3 days to review the correction that I added 's' to the iBook Store.

It is mind-boggling that the Team did iBook ' t think that through

Why not keep the booking online during the update

Why not give priority to the presentation (check two typos took longer than the initial review of the book).

I asked the support team to issue feedback on this subject, so they can correct this procedure. In the meantime, you better watch for potential new tickets, or someone had the same problem already?

HI Edgar,

It's really good to know. Thank you

Difficult to have a work around for this.

(Got a ticket) Right now, I'm waiting for approval,

After correcting a few minor problems.

I hope this will get fixed soon.

I like your idea to keep the original "approved."

live version, until the update is approved.

Should be a simple and logical

changes to the procedure.

Kind regards... Thomas

Tags: iBooks Author

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