DAQmx 50413 error problems & meter

Hello, we have recently set up our PCI-6229 map on a new computer running Windows 7 and have upgraded to LabView 2009 8.6. Our vi already functional to count the photons closed now returns a NaN value instead of the counts and, occasionally, displays an error message: "error-50413 occurred at DAQmx Read (minimum 1 D DBL 1Chan NSamp) .vi:1 ' which appears first of all inside the integrated_data_taker6229_v2.vi and spreads to the integrated_gate_mover6229_v2.vi.

Others that the move to a new computer and updated the software, all remained unchanged (IE channel assignments). Everyone has experienced difficulties with their vi after a software upgrade or moving to new hardware.

Any help would be greatly appreciated!

Thank you

bftm

Hello

From the looks of your error, there is a physical error that occur on the plateau that is separate from your software.  Looking for information on my side, there are a few things to try which have been known to solve the problem.

You have another PCI-6229 map?  If you do, try to Exchange cards to see if there is a different result.  This error sometimes occurs when the PCI card is not sitting properly in place, try so take the card out and clean the contacts, then place the card back in the system in a different PCI slot.

If you have another PC system, try installing the card and software in it and see if the error persists.  Most of the time, the question is specific PC, and the PC with another PC of switching problem solves the problem.  Because you have recently changed to PC, I'm inclined to say that there may be a problem with the PCI on this PC bus, or the way the card fits in that the bus is not quite correct.

If all else fails, a return for repair can be done on the map.

Tags: NI Hardware

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