Data not updated blackBerry Smartphones when inactive phone

Hi all

Recently, I removed my main of my device e-mail address while he is on vacation.

I just put back it, but now I find that data (emails and BBM) are not updated when the phone was in bag for awhile.

If I put myself in response to or sending emails or BBM of unit all starts update again and all emails in circulation and BMMs come out at the same time.

Everything working the normal flow is restored, but after being in the Pocket for awhile everything stops again.

Any ideas?

I noticed the problem when I started getting these archaic messages called SMS asking me why I do not answer to my BBM... naturally the idea of not receiving them is scaring me senseless!

Kind regards

Erik

Hi and welcome to the forums!

We need to know what version of the software on your device.

Check the version of operating system of the device, and then use the correct steps to register your device. Basically, you refresh your network connection and the software to control the connection on your device.

Thank you

Bifocals

KB23393 How to check the version of the BlackBerry Device Software installed on the BlackBerry smartphone

KB00510 How to register a BlackBerry smartphone with wireless network

KB02141 How to reset a BlackBerry smartphone

Tags: BlackBerry Smartphones

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