Database of blackBerry Smartphones the address book not available for synchronization

... "For help to resolve this problem, refer to KB19454 in the Knowledge Base of Blackberry Desktop Manager".

I did, and it says this:

Cause 1: the BlackBerry smartphone does not contain the PIM application you are trying to synchronize with. For example, the screenshot above error has occurred as a result of the application of tasks is not installed on the BlackBerry smartphone.

Then, of course the BlackBerry has the address book app installed, and if it wasn't the cause.  I followed some of the sons of other related expenses and came up with nothing.

I synced before - first time that successfully, this worked great, the second time that he kept failing, so I changed the setting to REPLACE my address book on the BlackBerry each sync, who has worked several times, and now this.

GRRRR... of ideas?

Worked like a champ, with the only exception to the process.  When I looked at my address book to the end, he had more than one entry for each record.  So I went back to the process, but this time, before you reconnect and resynchronize, I deleted manually additional entries - for some reason, they were still there, even though I "erased" address book information!  I'm guessing that these entries were originally a part of the problem.  Anyway, once deleted I've reconnected, resynced ' by replacing ' content of the BB for the address book - and now I have great 2-way synchronization job. "  Thank you!

Tags: BlackBerry Smartphones

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