delete account parents

My mother forgot his password for Microsoft, and because of this I am facing problems! I am not allowed to download apps somehow! I want to remove my account from my account parent! I am 16 years old and neither I nor my parents think I need monitoring. Also, I tried to recover the account but cannot provide sufficient data for recovery! And I don't want my phone factory reset! Thank you

Hi Jessica,.

Unfortunately, it is not possible to remove the account from the list of parental control child until you connect to the Family Safety website by using the credentials of the parent account.

Microsoft technical support engineers cannot help you recover the passwords of the files and functionality of the Microsoft products that are lost or forgotten.

As a work around, you can consider to create a new user account that is not monitored by parental control.

Note:

New user account can be created using a administrator account.

We know in case you need help when you are working with Windows.

Tags: Windows

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