'Delete Failed' Bluetooth device

I had problems to make my audio adapter Logitech Bluetooth S-00113 to work with my Acer S7 - 391 running Windows 8. Acer has been pushing WiFi and Bluetooth driver updated since last year. After the driver was updated, the Logitech audio adapter still does not work - it remains in "offline" mode In the past, I was able to remove the device and re-pair. It would sometimes work after doing this. After this last driver update, can I remove is no longer the device - I get a message "Cannot delete"

How can I remove the Bluetooth audio adapter?

p.s. the Logitech audio adapter works great with my iPod, it is not a hardware problem.

I had the same problem as you. I've solved this by removing several registry keys using PSTools (psexec-i s regedit) while in a command prompt run as administrator. Then, I removed all Bluetooth devices by using Device Manager. I've downloaded windows 8.1 support and then reinstalled the Windows only system (not user files or programs).

I came to this solution after two below-related forums.

1. a good explanation of the problem: http://stackoverflow.com/questions/5964685/how-do-i-totally-delete-reset-bluetooth-settings-in-windows-7

2. the registry entries that should be deleted: http://support.microsoft.com/kb/811805

I downloaded the Microsoft installation media of: http://windows.microsoft.com/en-US/windows-8/create-reset-refresh-media

I downloaded PSTools from: https://technet.microsoft.com/en-us/sysinternals/bb897553.aspx

Overall, the process took 30 minutes to solve after I had spent 9 hours of troubleshooting. The problem seems to lie in the fact that enumerator Microsoft's Bluetooth not publish the device in the list. The list is stored in the registry, so even that if you remove the enumerator in the list of devices, it regenerates itself.

Tags: Windows

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