Deleting printer problem

I have a couple of dead printer on my XP system. When I try to delete them, Windows refuses. "Says it's ' remove - offline", but again, nothing happens. I tried refreshing the printer spooler, but that did not help. The current printer is correctly installed and running.

Hello, Boris, Adelaide.

Thank you for your message.  Are you logged in with administrator privileges when you try to remove the printer?  Also, make sure that the active printer is set to be the "Default Printer".  You should then be able to remove the other printers.  Please let us know.
See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • Where can I find better, more correct instructions to solve printing problems by editing prefs.js?

    Instructions of "resolve printing problems | Firefox Help, line 6. Delete all the lines in prefs.js that begin with print_ and save the file. "do not match what is actually in my prefs.js file.

    In other words, he didn't y not the lines * beginning * with "print" or "print_". However, the string of five characters 'print' is * very * many times buried deep in a line of characters, but never at the beginning of a line and rarely followed by underscore. So I have no idea what I'm actually planned to do to solve my problem.

    It seems to me that this is just a badly phrased statement that might be more appropriate for someone who is familiar with the codification and development of software, which I'm not. I don't have the time, experience or knowledge to understand. I need more literal/explicit/specific instructions.

    The printing problem I have is that I have to print via WiFi to a printer in another room wired to another computer, and Firefox seems to switch or possibly reverse scales fonts for information of margin and the text of the Web page. In other words, the title of the document, date, time, prints etc very wide and the content of the page text prints almost too small to read.

    If there is a lot of user set prefs involved that need to be reset, then it's much easier to delete related lines of the prefs.js is each of them with the button straight on the topic: config page and click Reset.
    This is the main reason (single) to edit the prefs.js file.

  • How can I fix printing problems?

    IE prints OK but does not print Mozilla
    I'll have to delete Mozilla if I can't print.
    Please notify

    Operating system

    Win 7

    Hello Pitasi Marty,

    Many printing problems can be resolved by disabling print.* in all preferences: config. Here's how:

    1. In the text filter box, type print.
    2. Right click on each remaining parameter, and then select Reset.

    Try to print again and see if the problems still happen!

    Kind regards
    Tobbi
    Firefox Support volunteer

  • C6180A: Network printing problem series C6100

    Hello

    I pray that someone here can help with my network C6180A impression of questions, as I am at a loss to know what to do. I'm technical enough for a layman (not irritable) so able to fix my printer problems, I had to do several times in recent months. However, I am now in a complete deadlock as to what to do next.

    Implemented - laptop HP Pavilion (less than 1 year running Windows 8.1 64bits) connected by wired home network using Netgear HomePlugs, on which my C6180A All in One Photosmart printer is also connected by a Homeplug Netgear network around my house for others to use. The network software Netgear genius picks up the printer and it shows on the fine network. I can also access the IP address of the printer through my thin Firefox browser.

    Printer C6180A is (I think) about 8 years ago and has been well used with over 44 K printed pages! It worked well overall until recently. Minor problems have been solved in the past, which I was able to do very well.

    Until recently, the printer worked very well, so a few weeks ago (nothing has changed on it, or my laptop), it just started to stop printing and also started to enter spurious characters (always number 7) on the LED panel without doing me anything, as if someone was going to put in a fax number. It would show a string of 7 like this: '7777777777777777777' as a fax number alone.  Yet I did not or use the fax on it more. It's where I wondered about capacitors, as I mention below...

    However...

    It will not print many pages at once of all today - even if I get it print OK. It does not go offline (it used to do this), just print job gets stuck in the queue and must be deleted using HP Print & Scan doctor. Nothing else removes the queue now. And no other problems are reported with this utility. If they are, then I have Setup or the utility corrects.

    I did the following to get it fixed so far (with little success ongong):

    -updated and install printer via the HP website drivers (most recent is dated December 6, 2015)

    -uninstalled and reinstalled the driver software several times = sometimes a test page impressions, not always

    -restart the laptop and printer each time I do this to clear no matter what cache

    -Remove and add the device in Control Panel = got a few pages printed today this and nothing else then prints

    -check the IP address of the printer to make sure that his recognized on the network = all fine here (IP address added manually in the settings of the network on the printer a few months ago), although I can't make it here anymore as the "ok button" on the printer does not work now (minor in question not related to this in my opinion)

    -did a hard reset of the printer using the # and 6 to do this = it worked for a few pages then orders

    -printer is always / recognized by any software, driver or utility HP PSD when turned on to be detected to install

    -printer works fine when connected directly via a USB cable, but which is not what I want to do on a daily basis

    -have contacted Netgear in the recent past to make sure that my HomePlugs on my network worked very well, they were. If not, then the printer would not be detected by any software installation or fixing with HP PSD

    My last resort will be to check if the capacitors are down, I saw in other forums that this is a common problem after a while on these printers. Before making this "repair" I bought the capacitors, I wanted to check if there is anything else I missed that I can do to finally once and for all this problem of printing.

    Help on this would be so MUCH appreciated by any expert here, because I lost so much time, days in fact, try to resolve this issue as you can only imagine. I have to be able to print for my business. It is not an option to replace the printer currently.

    It worked fine until the last 3-4 weeks or more... Where my question detailed with what I did to fix it until now.

    Thanks in advance. ANIA

    Hello @AZS1,

    Welcome to the Forums of HP's Support. I understand that you have a problem with your C6180A. I would like to help.

    To be honest, you did some troubleshooting. To say that you are quite technical for a layman seems to be an understatement.

    I provided you with a link to solve network problems. If the problem persists then you might as well go ahead with the repair. The only other option would be to have fix the printer.

    "Printer not found" error message for printers all-in-one HP Photosmart C6100 C7100 and Officejet Pro L7700

    Please let me know how it works. I'm pulling for you.

  • HP OJ 8610: printing problem

    Instalation of HP JO 8610 pro network. I can print and scan from a pc without problem aney (windows 7)
    with the 2end pc: the connection is made, I can scan, but I can't print! scan and HP print test page printed to the icoudent doctor, but I could print internal test page? I did uninstall and installation softwahre fromcd and internet hp webside. Help, please

    Thank you

    Hello @firaskhalil,

    Welcome to the Forums of HP Support!

    I want to help you solve your printing problem you feel when trying to print from your Windows XP computer to your network connected HP Officejet Pro 8610 e-all-in-one printer. I understand that you are able to print correctly on your Windows 7 computer network. I see that you can run the HP printing and the doctor without any problem analysis tool and print a test page with success over there from the Windows XP computer. You are also able to scan without any problem. With all that being said, I think that what you experience on the Windows XP computer is a driver conflict. I think that your software and network connection are quite well. That being said I will guide you through the addition of an alternative HP Officejet generic print driver. You won't lose any functionality while using this replacement driver.

    Step 1: Clear the temporary files:

    1. Click on the Start menu
    2. Check the box run
    3. In the Temp folder, type folder , and then select OK
    4. When the Temp folder opens, click the first item in the list, and your shift key on your keyboard and scroll down a few lines and click another item in the temp folder. Everything between the two points that you click on will highlight now. Select the "delete" button on your keyboard.
    5. Continue these steps until all items in the Temp folder have been deleted. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer are affected by your by deleting temporary files. A file should always be used in the Temp folder, you will get the pop up 'try again ' or 'Cancel' the point. Simply close the pop-up screen, ignore this file and proceed to remove the remaining files.
    6. Once the Temp files are deleted, close the folder
    7. Right click of your recycling bin on your desktop and select empty recycling bin

    Step 2: Download driver replacing:

    1. Please click here to download the appropriate driver
    2. When the site opens, select the download button at the top left
    3. Allow the download to run
    4. An extraction should take place once the download is complete
    5. If the installation window opens automatically, please close the window.

    Step 3: Adding a driver replacing:

    1. Click on the Start menu, then select box to run it
    2. Type %temp% , and then select OK
    3. When the Temp folder opens, find the file 7z
    4. Click the 7z folder to open it
    5. At the top of the window, you will see the path of the file bar. It may look like: Local C - users-AppData-Local - Temp-7z... drive Left click once on the right side of the bar. Everything in this bar will highlight now. Right-click on the highlighted file path and copy it. 
    6. Close the Temp folder
    7. Click on the Start menu
    8. Choose Printers and faxes (you may need to go to the control panel for this)
    9. In the Printers folder, right-click on your HP Officejet Pro 8610 and left click on Properties
    10. Left click on the Advanced tab
    11. Left-click on new driver
    12. When the new driver window just press 'Next' until you see a list of manufacturers on the left and a list of Printers on the right
    13. Click on disk at the bottom right
    14. In the window "install from disk", there will be a path bar. Right-click in this bar and Paste in the path to the file we copied previously.
    15. Click OK
    16. Choose the HP Officejet 8600 and click Next to complete the wizard of pilot.
    17. The title of the Properties window, select 'apply' but do not hit OK
    18. Select the general tab
    19. Rename your printer in HP Officejet Pro 8610
    20. Click OK

    Now that the new driver is added please try printing again.

    Please reply to this message with the result of your troubleshooting. I look forward to hear from you!

  • Printer delete print jobs

    I have a Brother MFC-J835DW printer. I pull up what I want to print from my laptop, press on print, select all the necessary info to print then I hit print. My printer says it is "receiving data" then he says: "deleting print job"... I have re-installed the driver without effect disc. I can't work like this... PLS help.

    Hi quail480,

    You will need to contact Brother technical support on your printing problems with this Brother printer. Here is a link to the Brother support website.

    http://www.brother-USA.com/support/

  • HP Pavilion: spooler will not delete print jobs

    Printer spooler will not delete print jobs.  The status is: Error - sent to the printer.  Canon has tried to help by using several methods to remove print jobs in the spooler.  None of them worked.  What I can do next.  Thank you

    Hello

    Please click HERE to access the procedure which should solve the problem.

  • Cannot delete print job

    Original title: when I delete a print job, it doesn't delete deleted printing spool it is said, but I have to restart the computer to remove so I can print another job

    Hi paulinedixon,

    o what is the number of brand and model of the printer?

    1. run the patch from the link below: printing problems and printing errors:http://support.microsoft.com/mats/printing_problems/en-us

    2. If the fix does not help, you can check out the link below and try the steps: how to cancel printing or to delete a print job that is stuck in the print queue in Windows XP: http://support.microsoft.com/kb/946737

    With regard to:

    Samhrutha G S - Microsoft technical support.

    Visit ourMicrosoft answers feedback Forum and let us know what you think.

  • Lexmark printer problems

    I can't get my lexmark X 2500 printer to communicate with my computer.    Also I can't access the active domain forest.  . Any help out there?

    Hello

    1. you can unplug the printer and turn the printer off. If it's wireless power so just off the printer.

    2. do services.msc and stop the print spooler service.

    go to run the command and coil type, click OK.
    It will open the folder of spooling then please, open the PRINTERS folder, and delete everything that you see in the PRINTERS folder.
    After deleting restart the print spooler service.

    3. now connect the printer with the computer and switch.

    4. now check your lexmark printer services in services.msc.

    lexmark printer services from «lx_...» ». If they are disabled or stopped, you can start and make the automatic service.

    5. now try to print.

    6 - If you cannot print, so just go to / program & features of the control panel and uninstall the Lexmark X 2500 driver.

    7 - restart the system and download the Lexmark X 2500 driver of

    http://support.Lexmark.com/index?page=product&segment=support&ProductCode=LEXMARK_X2500&locale=en&UserLocale=en#1

    8. install the printer.

    He'll probably adjust your Lexmark printer problem.

    Thank you
    Imen

  • printing problem: my model Z715 inkjet Lexmark it does not print

    It worked fine before after after trying to remove the 2nd print order I have perhaps inadvertently deleted/removed some action / step, it has stopped working all together. Deletingthe printer and reinstall. Still, he does not what could have gone wrong.

    Hello

    ·                         try to uninstall and reinstall and use the latest printer drivers VISTA for your model of the manufacturer of the printer

    ·                         ________________________________________________________________

    http://support.Microsoft.com/GP/printing_problems

    Read the information above from Microsoft about fixing printer problems.

    ·                         ________________________________________________________________

    You can also track information to try to solve your problems of printer below

    read the printer correct that information the slot microsoft, including the 'fix - it' and the information of the links to the other

    Solve printer problems

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

    and read this microsoft tutorial too

    Introduction

    This tutorial is designed to help you identify and fix the problem printer common windows problems, including print errors, or errors, and other issues that could prevent you from printing. This tutorial does not cover printing problems related to specific programs. Printing problems can be caused by cables that are not properly connected, corrupt, drivers, incompatible drivers, the printer settings, missing updates and problems with your printer.

    How to use this tutorial

    For best results, complete each step before move you on to the next. Try to print after each step before moving on to the next step.

    http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  • Printer problems. Error "computer cannot communicate with the printer.

    I had problems to access Windows Explorer and the rep Dell IT installed Mozilla Firefox 4.0 Beta 10 for my Windows Vista as an alternative.  Now my Dell AIO 946 printer does not work.  Whenever it is fixed, it prints until I am notified to download an upgrade of the system.  After that I downloaded the upgrade, the printer does not work yet.  The ink cartridges will not align.  I get a message of "remove stickers ink", which is clearly not the problem because the cartridges are not new.  Now, I get a message that says "computer cannot communicate with the printer.  I re-installed the printer several times, disconnected from the power source and the URL and re-connected.  Nothing seems to work.  Any positive advice will be appreciated.

    grandmainontario,

    You can copy a document under the glass? B & W and color?

    If so, executing delete print jobs to remove items stuck print jobs in the queue.

    Unplug the printer.

    Download and run the patch (cleaning printer utility) until it prompts you to restart your computer.

    Restart your computer.

    Download the Vista drivers.

    Install the Vista drivers. You will get a message, the printer is not connected. Connect the printer at the moment (power on)

    You will find links to the patch/drivers to...

    Reference Dell 946 Photo all-in-One Printer owners thread (W7)

    Also try this tweak...

    Go into Device Manager (right click on my computer, left click Properties, material of the left click, left click Device Manager)

    Go to the section USB controller, and then click the plus sign +.

    Go to each USB hub root and right-click on it, on the left, click Properties, on the left, click power management. Uncheck the allow the computer to turn off this device to save power.

    Restart your computer.

    You can also read...

    You cannot print or preview before printing a Web page in Internet Explorer 9

    Rick

  • HP 5610 all-in-one printer: printing problems from the internet

    my printer Hp 5610 all in one printer don't print properly on the internet, bold text is readable, any type is barely legible, and in some cases, unreadable. I have downloaded and run the hp print and scan doctor and followed touble shooting recommended changing usb ports and a different cable that has not solved the problem. The drivers have been updated and installed. The printer works well when you print files. I also changed ethernet cable which had no effect. I deleted and reinstalled the printer several times and still no results. I noticed this problem in the forums with different printers and systems, but I have seen no resolution for any of them. I'm open to suggestions to solve this problem.

    Hi @mikiev,

    Welcome to the HP Forums!

    I see that you experience printing problems when you print from the Internet, with your HP Officejet 5610 on Windows Vista. I'm happy to help you with this printing problem!

    A few questions for you, if you don't mind:

    • What is the name of the web browser that you use to print from?
    • What happens when you print from Notepad? You get the same quality print or better?

    In the meantime, I suggest go through this guide, Faded or dull in print colors. Also, I would suggest trying to print from another web browser. Such as: Firefoxor Google Chrome, etc.

    Thank you for posting!

  • HP E710n Officejet6500-z: HP printing problem

    Document showing the deletion/print but does not block printer unable to cancel/remove the calendar print to start printing. Use of Cancel has worked for everything else the calendar except the last

    Please can you advise how to remove Annex of printing

    Hello @adrianlewis977,

    Thank you for visiting the Forums from the HP Support! I see that you are facing a problem with your HP Officejet 6500 E710n-z. When you send a print job that it also shows the deletion/printing but nothing happens. You always see a job in your queue, and you want to remove it.

    I would firstly allowing you to run HP print and Scan Doctor > www.hp.com/go/tools- it was designed by HP to offer users troubleshooting and problems of the functionality needed to solve many common problems encountered with HP print and scan the products related to Windows computers.

    What is the PSDR?

    1. When you upgraded to Windows 10 operating system you also update the software and drivers for your JO 6500?

    2. What is the connected printer, USB or wireless?

    3. do you receive any error messages?

    4 are. what program you printing to depart from or arrive the fact in all?

    Leave me with the requested information so that we can continue to troubleshoot.

    You can say thank you easily by clicking on the ' Thumbs Up ' below!

  • V715w printer printing problems

    I have exactly the same problem and my computer is also like the specifications of your Windows 7 Home Premium 64-bit. Hi, I would like to jump on this thread, because I have similar problems. I have read your other useful messages and tried to follow the steps, 'deleteprintjobs.cmd' etc. I have a V715W. I use a HP Windows 7 Home Premium 64 bit, 12 GB of RAM. My printer basically is running a print job, then the second job hangs up. It will make sounds like it is about to begin, but he never goes. I'm willing to try anything and everything from the beginning. I have Microsoft Security Essentials and Spybot. Wireless security is personal WPA, TKIP encryption. Let me know what other information you might need. I take no offense to you treating me like I don't know anything about computers (I can't)! Thank you!

    monroe10,

    Run delete print jobs and then restart your computer.

    Try to read...

    Allow a printer had McAfee

    If the problem occurs again, then after return.

    Rick

  • V313 strange printing problem

    I'm trying to help a friend to me with its computer system. The computer is a new 64-bit model that is running Windows 7. Everything works well except for his Dell V313w printer. The printer is connected directly to the computer via a USB cable (no network or wireless factor is involved). When we try to print something (anything) beyond a single length page, the first page prints, but then nothing else does (and even this is not always the case). Yet, the rest of the file queued is stuck in the print queue and cannot be deleted in the normal way. It must be deleted manually via the clearing print queue (stop the spooler service, clear the record of spool printing, etc.). For example, what impression Windows page test, the first page is printed, but it seems to cut down before printing is complete. There is a long list of drivers used by this printer and print only the upper part of the letters of the last line on the page. Then... nothing. I must stress that the printer is able to print a Dell printing test page is launched from the printer itself (and not software Dell printer home that works - or doesn't work - all the rest is that we try to print from the computer). I deleted and reinstalled the software of the printer from scratch, I have updated the drivers and the printer software to the latest versions (by the Dell website). I used a different USB port on the computer and another USB cable between the printer and the computer. None of these things helped him. There seems to be some sort of communication problem between the computer and the printer V313. However, I have even hooked another printer on the same machine (same port, same cable, etc.), and it works perfectly. Thus, it seems that the communication problem is on the side of Dell printer. I would be very happy any help anyone can offer with this frustrating problem. Thank you.

    JRN92,

    In the batch of December of Windows updates, Microsoft has installed Internet Explorer 11. IE11 caused printer problems.

    Open Internet Explorer, click on help, then click about words of Internet Explorer. It should show the version here. If you IE11, then go to control panel, Windows Update, updates installed, look for Internet Explorer 11. Click Internet Explorer 11, uninstall.

    Restart the computer when you are prompted. Then see if your printer works.

    Rick

Maybe you are looking for