Deleting printer with documents in the queue but cannot be connected to printer Win 7 64 bit

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  Original title: device

  Just bought the new CPU with operating system windows 7 and use previous printer (HP laserjet5L) the printer is the defalt, the printer driver is selected in the select box. The printer is connected to port existing, then selected the USB virtual printer port.    It will print sometimes, but most of the time get a document or an error message "error printing" in what. I use the word v2002

  I uninstalled the driver and reinsatalled it a few times if I unplug power cord and cable then reconnect it will print the document.

  How can I print all the time without all the fuss?

  Thank you

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  [Moved from comments]

  Hello

  Have you made changes on the computer before this problem?

  Method 1:

  You can run the fix - it from the following link.

  Diagnose and automatically fix problems printing and printer

  http://support.Microsoft.com/mats/printing_problems/en-us

  Method 2:

  You can see the following link.

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  Hi kodibear333.
   
  
  Thanks for posting your query in Microsoft Community.
   
  I understand from your description, that you have a problem with connecting to the Internet.
   
  Could you please answer the following questions so that I can help you better.
   
  
  1. don't you get an error message when you are disconnected from the internet?
  2 have you made changes on the computer before this problem?
   
  
  I want you to try the following methods to resolve the problem.
  Method 1: Network connectivity problems
  Check out the link and follow the steps in the link.
  http://support.Microsoft.com/kb/936211#appliesTo
   
  Method 2: Wi - Fi and network problems.
   
  See the link and the steps mentioned in the link.
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  Hello

  From the desktop, hold down the Windows key and press R.  In the run window, type services.msc and press to enter.  Scroll down to the print spooler service, right click and select Properties, then click the Stop button.  Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.

  Restart the computer and you should find that the documents have been deleted.

  Kind regards

  DP - K

• Everything I print gets stuck in the queue, but the document is printed

  ORIGINAL TITLE: Spooler

  I installed a printer on a pc windows 7 64. Everything I print gets stuck in the queue, but the document is printed. The printer is on the network, I tried to restart the spooler and erased the record of the spooler, but perisisted of the question, given that the document gets stuck, no other agency will be able to print, remove the paper and print again to print but the file gets stuck again on the queue. I tried to change the IP address, but the same thing happened. Can someone help me?

  Hi, Omorguz,

  Printer brand and model, if you please.

  Start > run > type services.msc

  Press enter

  Scroll down to print spooler

  Select stop

  Let Windows stop the spooler

  Control Panel > printers and Faxes folder

  Right-click on the printer icon, then select open

  If you see pending orders in the queue, select the

  Click file > cancel all Documents

  If a job shows the deletion, but never finished, open the command prompt window

  Start > run > type cmd

  Press Ok

  Enter Net Stop Spooler

  Press enter

  Wait for the DOS window opens and is

  Open the command prompt window

  Type Net Start Spooler

  Press enter

  If that does not cancel the print job:

  Your directory of spools Windows XP is located at

  C:\WINDOWS\SYSTEM32\SPOOL\PRINTERS

  It will usually contain files like these:

  FP00008
  FP00008. SHD

  There are two files for each remaining print job.  Just delete these and restart the computer.  Your queue should now be provisioned.

  If you are printing over a network, and the queue is not clear after the above steps:

  Go to the computer that has the shared printer connected and perform steps 1 & 2 above.

  If this does not work, then go to the computer when he was sent to the printing of the task and perform the steps 1 & 2 on this computer.

  Run chkdsk

  Start > run > type CMD

  Press Ok

  Type C: chkdsk/r/f

  Press enter

  You will receive a message re: volume must be locked and you want to start scanning reboot?  Press y and press enter

  Type Exit to close the CMD window

  Restart the computer for the scan at startup

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  e FAQ or choose a link from the top of this page.

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  Hi Anita,.

  Welcome to the Microsoft community where you can find all the answers related to windows.

  According to the description, you are having problems with printing.

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  Thank you

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  Download the PRINT UTILITY DIAGNOSTICS here:

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  Hey @planejanea ,

  Thank you for taking time in your day to ask this question on the HP Forums today!

  I see that you are having problems with the queue on your printer software. You have downloaded and ran the print and Scan doctor and still no solution.

  I would like for you to try a uninstall/reinstall and see if that fixes the problem.

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