Dell 944 printer to copy and print very well, but does not scan

Original title: Dell 944 printer

My printer will copy and print, but will not scan.  We have recently received a new computer and downloaded all the updates.  I can't understand why I can print and copy but will not scan.

Rhonda

Rhonda,

You have the OCR program installed?

In the digitization, if you have the disc that came with the printer, and then insert the floppy disk to the printer and keep it from running. Go to my computer and double-click it. Locate the drive that contains the disk Dell inside. Right-click on it, left click Explore. Find the folder of the OCR. In the OCR folder, there is a folder of Abbyy. Right click on setup.exe, which is located in the folder Abbyy and left, click Run as administrator. This will install the OCR program.

Rick

Tags: Windows

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