Dell 948 scanner by clicking on continuous

Hello

I hope someone can help me with this.  I have a Dell 948 printer all-in-one.  I had a paper jam which I corrected, but now, the scanner does not work.  When I turn it on the scanner tries to move but seems stuck and then keep clicking continuously and shows a "fatal error scan.

It will always print the test page but the scanner will not move and the light does not illuminate.

Any advice would be really great.


Tags: Dell Peripherals

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