Dell 968 AIO printer does not work

Original title: I keep having trouble with my printer not print or fill jobs...

I continue to have pain with my printer, a Dell 968 AIO, not print and fill jobs. I have to uninstall the printer and reinstall to get it working again. (It works for a while though!) But now when I try to re - download, it downloads everything except the driver. I went to Dell for the most recent driver, but it won't just download, nor will Windows Update driver for the printer.  I even tried stopping Zone Alarm and also clean and the spool to the printer is restarted. It will work for awhile but then it starts just new!  My next step will be to throw it out the window...

I have Google Chrome with Zone Alarm antivirus and Windows 7-64 bit. Is this a problem with Windows 7? I ask because I have Vista on my laptop and you don't have problems with my printer.
Thanks for any help you can give me.

Hello

1. what exactly happens when you try to download a newer driver for your printer? Do you receive an error message?

I suggest you to follow the steps below and check if it helps.

Method 1: First, try the printer troubleshooter, which will attempt to diagnose and solve your problem automatically.

http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

Method 2: Printer in Windows problems

http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

Method 3: Also, you can try to download and install a newer driver for your printer by choosing the level of compatibility.

http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows

http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R241825&SystemID=PRN_ALL_A968&servicetag=&os=WV64&osl=en&deviceid=15344&devlib=0&typecnt=0&vercnt=2&catid=-1&impid=-1&formatcnt=0&libid=40&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=349071

Hope this information is useful.

Tags: Windows

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