Dell Bkup & Recov Premium fails to initialize the disc ext USB

Hello

Already posted at the forum of Win8 in error - sorry.

Once using pre installed version of base to factory and backup to two key USB drivers, I just upgraded to premium. My XPS Win8.1 recognizes my new drie empty of Usb3 (1 TB primary NTFS) Dell Séverine allows me to select the USB drive as destination backup but to start creating a rescue disk, the training of "initialization" phase always fails with a 'disk initialization error' would appreciate advice on how to solve this problem. Thank you, Paul Kelley

Can't answer my own question is solid, but this seems to be corrected by using windows eplorer player manager to change the default player of the ext USB drive letter and re-formatting of the blank disc on windows. The software Dell then seemed to acknowledge properly the ext driveand makes it available as a destination for emergency backups. Note that the Dell software has created a new partition of 500 MB for a backup bootable system, leaving the rest of the partition of the orginal store backups of the user. Lesson learned - consider reformatting a new ext drive using windows before saving/using the reader.

Tags: Dell Software

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