Dell C1760nw blocking

Hi, only have a color laser Dell C1760nw printer a few weeks. I feel today and runs of paper. I put new paper in the front power and as the first page is gone she stuck and started strong by clicking. I stopped the print job. off, open door recharge. pulled the two blue levers upward and took the pages manually. Reset it and he turned his back. He went through the process is usual and then the light went green as usual and he says "ready to print". When I tried to print again the page would go and stuck and now I constantly get a message saying that the rear cover open paper jam remove paper 077-900

Can someone help me please!

Hello MARKIE2210,

Based on the error your sounds like there are still a few pieces of paper in the way or the sensory it will not reset. Please load just a single sheet in the tray area and hold Cancel for 5 seconds. This should force the paper to be picked and pushed through the printer, the question of compensation.

Kind regards

Joseph E

#iworkfordell

Tags: Dell Peripherals

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