Dell customer support is too reckless for me?

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• (Redirected) How can I complain formally partner DELL and DELL customer service?

  I'm waiting more than eight weeks replace spare parts to DELL for DELL Latitude E7250 and E7240 computers laptops! Does someone know how to complain and to speed up the process?

  Initially, partner DELL says there is no spare part for sale! (it was the battery) your request and after I called DELL customer service, they changed their words and send a cost and delivery time 6-8 weeks (which is not acceptable). It makes no sense to wait for more than 8 weeks to get the knockout, battery or LCD for products still under warranty.

  Unfortunately, DELL customer support could not help and their response was not acceptable, it seems that DELL customer support and DELL partner care not their client :(

  Noting that we have more than 170 DELL Ultralight laptops and more than 300 computer desktop DELL Optiplex 7010 and 7020 only at the regional office and many others in the country offices.

  Hi elarousya,

  Please repost this in the customer forum help. It is a holiday of Thanksgiving here in the US, so it will be Monday before one is available to help you.

  http://en.community.Dell.com/support-forums/customercare/

  You can also send a private message to Dell - Lorna M. it is in our customer forum. She will return to work on Monday.

  http://en.community.Dell.com/members/dell_2d00_lorna-m

• DELL CUSTOMER SERVICE DECLINED TO SET VIDEO_TDR_FAILURE

  I called customer service to ask questions on potentially to replace my laptop (new) due to recurring BSOD due to errors such as 'video_tdr_error' and 'video_scheduler_internal_error '. I have tried all possible troubleshooting technical or fix suggested and they all failed. I called Dell customer support number, and after talking with several technicians from several ministries, subsequently has been rerouted to French software. After activation of the remote control of my laptop, Alphonse (my touch software support) ran some scans, discovered the problem (a problem related to ngdms64.sys) and then told me that she could not fix the problem, unless I bought a "warranty hardware and software" which would be the last three years and six months and would cost me $347,00. If anyone else has experienced this? I can't find any evidence of a software warranty option in the Dell website or their warranty policy. Why? What is going on?

  Read the post from RajithR on August 5, 2015, in this thread on the forum of Microsoft.

  You may need to reinstall the Intel graphics driver. You do not include the exact phone model or version of Windows, but you can find the video drivers by choosing your model right here and the version of Windows on the next screen.

• False customer Dell technical support call

  I received 3 calls from phishing to an offshore organization claiming to be Dell customer Suppor and tries to scam me for giving them access to my computer.

  Monday, someone called me from the number 499-492-6931 and presented themselves as Sam, a Dell Technical Support, with an Indian accent. They explained on my Dell computer software they noticed that everything in is not infected my computer had received a number of attacks recently and to better protect what they wanted to do some features of Windows 'RUN' that may include typing "eventvwr" in the Run dialog box.

  As she asked me to do this I Googled what she told me that I don't want unsolicited calls and immediately saw the warnings 'SCAM' in descriptions of all URLS that appear in the lists of Google. I told him I knew it was a scam and that I ended the call and hung up.

  Apparently, they think that I'm very stupid, or now identified my number as a user of Dell PC and today I received two calls. Both of 800-254-1254. They have left a voice message that is involuntary where an Indian woman is laughing with his colleague on the first and 2, I replied and told her that I knew she was trying to rip me off and she hung up immediately.

  I don't know if Dell can work with the telephone companies to block these calls, and maybe try to see who owns to chase these people. They are now an embarrassment to me because they have my number and ask me repeatedly.  Unfortunately, there are people for fall, the elderly in particular who could be more confident.

  Good fishing!

  I doubt that Dell can block these scammers, unfortunately. I get phone calls from time to time. They ask usually you can open the event viewer, which shows always insignificant 'mistakes' to demonstrate that you have problems exist. Their goal is to make you turn the remote control of your PC.

  The fact is that neither Dell nor Microsoft can remotely monitor your PC from infections or other problems (except if you permit). All these calls saying cold also are scams.

  Although these callers often have thick foreign accents, I saw recent reports of the appellants with no accent, likely from the North America.

  I'm having fun with these crooks. When I acknowledge number a crook in the calls view, I respond with ' 911 - what is the nature of your emergency? Or I'll play dumb and string them along for wasting their time. Sooner or later they will get the message and leave you alone.

• Install streets & trips 2013 on windows 8 - "a licensing initialization error has occurred. Please contact customer support for further assistance. Error 0xC004D301 ".

  Original title: new installation of streets & trips 2013 on windows error 8.

  I have my windows 8 installation with the assurance that my products purchased from Microsoft survive the 8 Windows Reinstall "refreshed". Well all the Microsoft products were there but would not work. Each gave the error for rerinstall the product I did no problem except for the problem with the streets of travel & which still exists and is completely ignored by Microsoft, according to my research. The error is: "a licensing initialization error has occurred. Please contact customer support for further assistance. Error 0xC004D301 ". I tried all the suggestions that I have met on the internet. The most galling was given by Microsoft technology in its response to this problem. "The license data is probably corrupted" OK, makes sense, BUT how can I fix that you genius. Someone had managed to get the program to work after this error message?

  Success!  Hi John, I don't know if this will solve your problem because I am running windows 8.1 and tries to install streets & trips 2011.  But I had a similar symptom that you knew.  Here's what I did: just right-click on the icon in the start menu, select programs and features.  Uninstall all versions of Microsoft Visual C++ 2010, I had two.  Then I opened the installation dvd in Explorer, click right on dvdrun, marked the area run as long as administrator (not sure if it did anything or not), hit apply, then double clicked on dvdrun and everything worked.  I could install, validate, save, and run the program!
  A warning, I don't know what are the potential problems that may result in removing these two programs, I hope that if I run into something I can install them again without too much trouble.

• Why are told to contact the customer support for a purchase within ibooks

  I'm buying an ibook and it has a message to contact customer support.

  No one on these boards know for some. Click here and ask for help from the staff of the iTunes Store.

  (136637)

• Cannot install After Effect free trial, the page shows "that we are now some questions, please try again later." If the problem persists, contact customer support. "for several days.

  Cannot install After Effect free trial, the page shows "that we are now some questions, please try again later." If the problem persists, contact customer support. "for several days.

  Is this problem will soon be resolved? Thank you!

  You MUST have a 64-bit computer and operating system... What is your computer?

  -Programs are supposed TO not view or download if they are not installed on your computer

  MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

• After downloading the trial version free effect page works. It shows "that we are now some questions, please try again later." If the problem persists, contact customer support. "for a few days. This problem will be solved soon?

  After downloading the trial version free effect page works. It shows "that we are now some questions, please try again later." If the problem persists, contact customer support. "for a few days. This problem will be solved soon?

  Hello

  I tried the method via install CreativeCloudInstaller, it shows no AE in the application list.

  It seems that I do not meet the minimum requirement for the installation of AE, my computer is 32-bit instead of 64-bit.

  It would be more useful if they show the more accurate message in installer CC and the free trial link page in the Adobe Web site.

  Thanks a lot for all media!

• "The installer has encountered an error.  Contact Customer Support for assistance. "CS4 Web Premium

  A few years ago, my company bought Adobe Creative Suite 4 Web Premium.  He was loaded on three computers and worked well.  One of these computers recently had to wipe and reinstalled everything.  CDs for Adobe CS4 have remained safely in their case and stored, but when I tried to install the programs today gave me the error message "Setup has encountered an error.  Contact Customer Support for assistance. »

  I don't know what is the error, but I was wondering if there was another way to charge these programs?  Maybe downloading them and using the serial number assigned to the CDs?

  Thank you!

  Anna

  CS4 - http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  CS3 and CS4: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html

  Since you mention three machines, it could mean you have a volume license (standard license is two machines).  If so, you will need to acquire information files on the following link...

  Volume licensing
  ----------------

  http://helpx.Adobe.com/x-productkb/policy-pricing/volume-licensing-site.html

• Customer error supported download the files for the client vSphere 5.0

  Hi all

  
  

  I am new to VMware and learning ESXi 5.0. I built my 5.0 ESXi host and then downloaded the 5.5 vSphere client. Given that I have only one host; client vSphere 5.5 can handle that. I installed the client and enter the IP address of the host with root/configured password management. He gave the certificate WARNING said to download the files from customer support. He has always exceeded with error as you can see it.

  
  

  I'm under client on a LAN connection high speed, I even changed the connections to see if access to the internet the problem. It is more simple home, 1 host installation, a windows 7 computer (with vSphere client installed), both connected to my DSL modem/router. The client support files won't download anything. Help please!

  
  

  

  Sorry my bad vSphere Client 5.5 support ESXi 5.0 but Client vSphere 5.0 ESXi host does not support the 5.5U1 (Build 1618071)

  Check the compatibility matrix for more information vSphere Client

  

  VMware product interoperability matrices

• Installer wrongly claims that it is software counterfeit. I paid for it. How can I contact customer support to fix this?

  EXECUTIVE SUMMARY

  Installer says it is counterfeit software, but is not - how can I get customer support for this problem?

  DETAILS

  On installation of creative suite master collection cs6, the installer says "the product you want to install is not a real software from adobe and seems to be counterfeit. Please report a piracy or contact customer support for assistance. Needless to say that the product is genuine and legitimate. I teach at a University, and I bought a perpetual license for it in 2013. I installed it on my laptop then. I now have a new laptop and installed it on the new. I did not disable the old one because I need to keep at least one that works. Help Adobe says 'one license for Adobe software allows you to install an application on two computers,' which is what I do. The serial number has been validated as correct. The link 'contact customer support for assistance' sending me on this forum, rather than to a real customer support representative. Detection of piracy hits a false positive that annoys a real customer. How can I contact someone who can verify the legitimacy of my account and solve this problem? Thank you.

  Thank you. The pointer finally got someone in a live chat. They suggested that perhaps my install files were corrupt. They were not able to provide the correct hash values (which would have allowed me to check if my files were corrupt or not without having to re - download them) so my only recourse is to download some 10 GB of Adobe and see if that fixes it. I do as we speak, and meanwhile I'll go to bed.

• I get it during the installation of the first elements 13 ' the product you want to install is not a genuine Adobe software and appears to be counterfeit. Please report or contact customer support for assistance'

  I get this message when installing an upgrade of the first elements 13 ' the product you want to install is not a genuine Adobe software and appears to be counterfeit. Please report or contact customer support for assistance'

  Warning: "Adobe software real failure of Validation...". » | Windows

• I am a new Member of the CC. When I downloaded the CC installer asks me to connect, but following that there is no icon 'Apps '? I can't find so one of the applications that I signed up for download. I spent three hours with a customer support representat

  I am a new Member of the CC. When I downloaded the CC installer asks me to connect, but following that there is no icon 'Apps '? I can't find so one of the applications that I signed up for download. I spent three hours with a representative of working by remote customer support, but still no advance. No display software in the laucher CC if anyone else had this? And how it was settled? -cheers - Philip

  Missing Creative Cloud Desktop applications tab

• I purchased a download version of Lightroom 6 from Amazon and when I write the number of license keys I get this message "we are unable to validate this serial number for adobe Lightroom. Please contact Customer Support. "

  I purchased a download version of Lightroom 6 from Amazon and when I write the number of license keys I get this message "we are unable to validate this serial number for adobe Lightroom. Please contact Customer Support. "

  Contact adobe support by clicking on this link then "still need help" as soon as it appears, https://helpx.adobe.com/contact.html

• Adobe Customer Support Portal link does not work (for the good performance of Student Edition order): Site area temporarily unavailable

  As mentioned above does not work the Adobe Customer Support Portal link (to the good Student Edition order fulfillment).

  
  After goingt to: www.adobe.com/go/eduverify and by clicking on the Adobe Customer Support Portal link a page saying: "" Adobe Customer Support Portal is an update of the system to implement major system improvements and will be temporarily unavailable starting at 15:00 DST of the Pacific on Friday, October 9".

  Today is August 10! Site is down for more than a year now!

  Please help me, I want to just sign my Student Edition Lightroom 5 and get the serial number.

  MattJimbo we had a maintenance period of this weekend.  This impact on the availability of certain services.  My apologies for the inconvenience.