Dell laptop, install Windows 7 to a Web Smart to Skype cam with.

I can't find compatible drivers.  Sound works and I receive the image of appellants, mine are not sent.  Ideas are welcome?

Hello

Thanks for posting your query in Microsoft Community.

I imagine the inconvenience that you are experiencing and will certainly help you in the right direction to solve the problem. However, I would be grateful if you could answer a few questions to refine the question in order to provide you with better assistance.

  1. What is the brand and model of your computer?
  2. Are all the device drivers and Windows update are updated?
  3. You have security software installed?
  4. It was working fine? If Yes, did you significant changes before the show?

I suggest update you the drivers and you can follow the steps described in the following article from Microsoft to update the drivers.

 

Update drivers: recommended links

http://Windows.Microsoft.com/en-us/Windows/update-drivers-recommended-links#update-drivers-recommended-links=Windows-7

 

Automatically get recommended drivers and updates for your hardware

http://Windows.Microsoft.com/en-in/Windows7/automatically-get-recommended-drivers-and-updates-for-your-hardware

Get back to us with all the necessary information and the result of the proposed suggestion. We will be happy to help you.

Kind regards

Tags: Windows

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