Dell laptop, Studio CD/DVD drive not recognized Vista

Similar Questions

• Pavilion Slimline s5-1020: DVD drive not recognized in Device Manager

  My rarely used DVD player no longer works. Here are the things I have seen/made:
  -J' updated to Windows 10. It may or may not have stopped working before the update.
  -I update Windows automatically, and everything seems to be in order there.
  -The DVD seems to be operational, insofar as you can hear it turn when a disc is inserted.
  -Setup recognizes, and it is enabled; It is not at all in Device Manager or in the file Explorer.
  Based on the things I've tried, there are indications that it may be either a hardware or a software problem (or both?):
  
  SOFTWARE PROBLEM?
  I followed these as much as possible:
  http://support.HP.com/us-en/document/c03370738#c03370738_NoDriveWin8
  http://support.HP.com/us-en/document/c03370738#c01895589_resetpower
  http://h30434.www3.HP.com/T5/desktop-CD-DVD-read-only/read-this-for-CD-DVD-drive-with-burning-Missin...
  
  -I got disconnected/reconnected the drive.
  -J' tried various DVD I knew to do.
  -I don't have to update the BIOS, given warnings.
  - Nor did I mess with registry filters.
  -J' tried to find a Microsoft Fixit solution, but the one referenced somewhere in these pages don't apply to this OS - I think it was for Win 7.  I tried MS Control Panel convenience stores, but none of them worked.
  So I can't say whether or not it is a software problem.
  
  HARDWARE PROBLEM?
  -J' have set the boot on the CD order in configuration and the desktop with Windows 7 HP Pavilion system repair disc - nothing happened, he went straight to the HD (even if I had turned off).  So that leads me to believe it may be a hardware problem after all.
  
  Do I have other options at this point, except maybe buy another drive?  And in fact if I do, it is possible that one does not work either?

  While you are not alone in this problem, here's a thread that deals with her.

  http://h30434.www3.HP.com/T5/desktop-operating-systems-and-recovery/CD-DVD-drive-not-detected-after-upgrade-to-Windows-10/TD-p/5172346

  See if that helps

• DVD drive not recognized on laptop with Vista

  on inserting a dvd into the laptop, it does not start automatically, click on my computer, no sign of drive D.

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• New DVD drive not recognized on my Satellite Pro 4600

  Hi all

  I recently bought an engraver of DVD in NEC ND-6650 nine.
  This drive is NOT recognized by my Satellite Pro 4600 at all - neither Windows 2000 nor in the BIOS (v 2.60). BIOS updates higher than the 2.60 version are not provided.
  Does that mean I can forget about using the new writer in my old notebook?

  Thank you and best regards,

  Nils

  Hi Nils,

  I suspect that your new drive may be not be compatible with your laptop. Like all scanners to your new drive will be configured as slave or master (or CSEL possible), and this configuration should match your laptop.

  Usually your hard drive is configured as master on IDE channel 0 with optical drive is the slave on the same channel device. However, you may find that your optical drive is configured as master on the IDE 1 channel.

  Normally the setting is preconfigured by the manufacturer so you will need to check both the conficuration of your new drive and the configuration of your original drive to make sure they are the same.

  Kind regards

• CD ROM / DVD drive not recognized and viruses on the computer

  Can anyone help please?
  My CD ROM / DVD Drive failed. I tried troubleshooting etc but not available. The computer does not recognize I have a CD / dvd as a player he says that is not recognized by the register?
  I also have a virus that I can't get rid of, it's maybe part of the problem (Trojan horse - Spy.HTML.Smitfraud.c) I ran many viruses, spyware and trojan controls but there is no cure yet?
  I tried the system recovery, but it won't let me get it back to an earlier date.
  I can't use my restore disk because the computer does not recognize the drive. A catch 22 situation.
  Can anyone offer any other advice that throw it out the window?

  Help from anyone would be much appreciated.
  Concerning
  PG
  "" "" Laptop user frustrated. ""

  [Edited by: admin on 3 July 05 22:11]

  HI Paul,.

  I think that your first priority will be to remove the virus from your laptop. The following link contains the virus details: -.

  http://securityresponse.Symantec.com/avcenter/venc/data/W32.Desktophijack.html

  You are shown in the BIOS to CD-ROM? If yes then set to be the first selectable boot device and you should be able to load your recovery disk and restart it.

  HTH

• CD/DVD drive not recognized by Windows Vista

  I installed a suite of burningb of CD and DVD on my Toshiba (under Vista Home Premium). My CD/DVD drive appeared more in the computer and was no longer functional. I deleted the program I installed and apparently caused the problem, but it did not help. I have read through the help of Microsoft (929461, 314060) documents and used the Fix - It utility. Also unsuccessful. I discovered the response of Martin, the technical support engineer made on May 5, 2009. I followed his instructions with great success. However, my question now is this: I have still some remains of the problem left over. I get an error message at startup saying, 'InstaBurn UDF driver is not installed correctly. Run the InstaBurn installation program. ' InstaBurn is part of the suite of the copy (hotpics by Nova Development Corp.).  I also have an error message of my reader DVD Toshiba saying that the DVD player does not work - although it is. I played a DVD as a test on it after that I followed the instructions above. How can I remove these error messages annoying that aren't accurate?  Would appreciate any information about this minor - but annoying problem.

  Hello

  Do a Restore Point then you can go back to where you are if necessary although you should not have to:

  How to create a Vista System Restore Point
  http://www.Vistax64.com/tutorials/76332-system-restore-point-create.html

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html
  ---------------------------------------------------------------

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================================

  Go to Toshiba and download and drivers or programs that affect the CD/DVD drive - Chipset
  and BIOS updates can also play a role.

  For any download - SAVE - go to where you put them - click on - RUN AS ADMIN

  Toshiba downloads - access your model
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=download

  Then reinstall the programs that you use for this drive.

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.

• CD/dvd drive not recognized

  CD / DVD ROM IS NOT RECOGNIZED I SEE NO DRIVE E IN MY COMPUTER

  PLEASE IF SOMEONE NOT HOW TOTROUBLL PULL ON THIS PROBLEM IN HP PAVALIIAN NOTBOOK

  Thank you

  Hello

  Please do not type in capital letters because it's difficult to read and considered to be shouting.

  --------------------------------------------------------------------------------------------------------

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• DVD drive not recognized.

  Hello
  My dvd player no longer works.  Then when I type 'my computer' only the C & D drives appear.  Tried the "Microsoft Fix It" who could not solve the problem.  Also tried Control Panel, Manager of devices and uninstall but this has been removed and the name of the drive and now when I go into the Device Manager even I have 2 drives: IMD-0 and WDC WD2500BEVS-22USTO.  My toshiba drive disappeared.
  Can you help me?
  Thank you

  Robbie

  Hello

  Step 1: Please make all underneath the same if you've done it before as it's often the total of the process which
  solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
  Playback of CD and DVD). Therefore, it is not unusual for 1 or 2 rooms with not so work that others do it properly.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are some registry entries
  that the troubleshooter does not, and those who "could" be the cause.

  Check with your system manufacturer Maker and device for possible firmware updates and the good
  Your player registry entries.

  Here are the keys in my opinion, are those in question - for the reader of CD/DVD subkeys of course that he will be
  other subkeys in these keys. Be sure to ask specific keys involved as well as the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even registry settings correct for your CD/DVD drive
  a person with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Satellite U305 - CD/DVD drive not recognized

  Hello

  My laptop does not recognize the CD/DVD drive and when I press the Open button to put in a disk, it opens, but the light and it makes a noise as if it worked. Whenever I go to control panel, system, and then to Device Manager, the computer says that the drive works.

  Hello

  You can eject the CD/DVD drive using a small object like a stapler.
  There is a small hole near the eject button.
  Putting the stapler in that little hole and you will be able to eject the disc.

  See you soon

• Equium A210 - known good cd/dvd drive not recognized by BIOS

  I tried several dvd cd players in this device, but the BIOS has 'no' against the optical drive...

  readers are good units because they work with a USB caddy on another machine...

  I need the optical drive to work so that I can re - install, like the hard drive is now corrupted. The recovery appears to require the laptop to boot from the CD drive.

  If there are suggestions on how I can install on a formatted hard drive, without using a usb cd drive, it would be cool...

  > readers are good units because they work with a USB caddy on another machine

  The BIOS does not recognize the CD/DVD drive because of the wrong master/slave/c-salt settings. You must use a compatible CD/DVD player. This CD/DVD drive can be ordered from local ASP.

  > Are there any suggestions on how I can install on a formatted hard drive, without using a usb cd drive, it would be cool...

  Perhaps you may be able to install Windows on USB
  I don't know if the BIOS can support booting from USB, but it s worth a try m.
  Here a beautiful page how to do this:
  http://Komku.blogspot.com/2008/11/install-Windows-XP-using-USB-Flash-disk.html

• cd/DVD drives not recognized by the computer.

  Some full scans there is our operating system to xp does not recognize our 2 dvd/cd players after a full scan, by security essentials.

  We went into the control panel to check the cd/dvd drivers... and they were gone.  Then we went in the 'my computer' window, and neither one of them were there either.  It's like they were never there.  We can somehow reset something to collect, to use?

  Hello

  I see that the CD is missing on the computer.

  1. You did changes to the computer before the show?
  2. The computer is connected to a network?
  3. Is detected in Device Manager?

  Device Manager provides a graphical display of the hardware installed on the computer, as well as the device drivers and resources associated with this material. Using the Device Manager provides a central point to change the way the hardware is configured and interacts with the microprocessor of the computer.

  To access Device Manager, try the following steps:

  Click Start, click run, and then type devmgmt.msc.

  Note:

  Let us know the result.

  Now, you can read the following article and try the steps.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  Note:

  Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following articlehttp://support.microsoft.com/kb/322756

  If the problem persists, or you need help with Windows let us know.

• CD/DVD drive not recognized by Windows all of a sudden

  The opitical drive had been used with problem. I removed a couple of days and when I came back it is no longer listed in "MY Computer". Put everything in the disc drive is not recognized. The drive does not appear on the list th of the material system. The drive has power since it extends and retracts. He tries (the light) to play the disc but stops.

  Hi Ranamaska,

  You can follow this link & check if the problem persists:

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  Important:  This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see the following article: 322756 (http://support.microsoft.com/kb/322756/) how to back up and restore the registry in Windows?

  Hope the helps of information.

• The lack of CD/DVD drive - not recognized by windows or other programs

  help-tried several fixes m/s and fix it but did not help. Here are a few messages I get: when in the details of the driver for my Sony DVD + RW AWQ160s - update drivers: here are 2 notches and uncked 2, one by Sonic Solutions and a Roxio time saying no digitally signed (that would be a problem)?  also when I look at update or install the updated driver, after that search, I get this is the best driver for this device - I don't have this device Ouch!  Without my CD drive E work of course I can't even try reinstalling drivers/utilities cd... can someone help this computer incompetent gal?  I'm ready to wipe and reinstall vista I have other problems like IE does not and ms word does not always.  I did go back several times, and perhaps not far enough back but had a Trojan horse and do not want to deal with it again.  thx for any help

  Hello

  (1) would you please provide more information about the problem you are having with word and Internet Explorer?

  Method 1: You may need to reinstall Roxio on your computer, please see the article below for programs that can cause this problem:

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/982116

  Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base.
  How to back up and restore the registry in Windows

   

  Method 2: If a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected. Auditor of file system (CFS) scan to fix all of the corrupted system files. To do this, follow the steps mentioned in the link below:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer
  ***************************************************************************
  Visit our Microsoft answers feedback Forum and let us know what you think.

• external dvd drive not recognized

  Original title: my external dvd player

  My dvd/rw external elonexs drive does not work. I'm worried cos I really need to use. PLS, any ideas on what I shd do?

  Hi Clement,

  Check if it is recognized in Device Manager. Follow the steps below:

  a. Click Start, type devmgmt.msc and press to enter.

  b. Locate the name of the device

  You can also run the fix it from the link below and check if this can help: your CD-ROM drive or DVD drive is missing or is not recognized by Windows or other programs: http://support.microsoft.com/kb/982116

  With regard to:

  Samhrutha G S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• CD/DVD drive not recognizing cds or dvds

  My CD/DVD drive does not recognize all of a sudden when there is a CD or a DVD of any kind inside: music, movie or data. I have a 3 years old Dell Inspiron 600 m. I checked my device manager and it seems that I have two numbers of brands/models: Philips CD-RW/DVD SCB5265 and SCSIVAX DVD/CD-ROM-ROM SCSI CD-ROM device, but I do not know what means the name of the second, or if I've never used.

  I run the custom, Diagnostic test and I was unable to run the reading test and get the test because he claims that I did not a digital inside the CD, even if I tried to put in a two burn data CD and a Dell Drivers and Utilities CD. I got an error message saying "error code: 0F00: 2874." MSG: optical drive BIST - pin test failed. »

  Help please?