Dell Latitude D610 dvd burner problems

Help! I have a computer dell laptop latitude d610. It came with dvd - rom. I bought a dvd on ebay writer who was supposed to be plug-and-play. It plays CDs and DVDs, but when I burn a cd or dvd, it burns fine and they will play in other PC, but will not play in the drive that makes them. There is no sense to me at all. I noticed that after the cd is written he opens the drawer and says to close but then it didn't anythingafter that. It is just a flag in the sequence of burning software saying unable to act. Ive tried different burning programs too. same result.     I have the latest drivers. Any help would be appreciated.

Hello

·         What is the brand and model of the external DVD drive?

·         Burning software how do you use?

·         Did you try to connect the device on another computer and check if you are facing a similar question?

I suggest you to uninstall all software burner and install a burner software and check if it works.

Follow the form of measures troubleshooting article and check if that helps.

How to troubleshoot problems that occur when you play a DVD in Windows XP

http://support.Microsoft.com/kb/308012

Tags: Windows

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