Dell supplied Windows 10 installation on plant downgraded Optiplex problems

Bought 3040 OptiPlex with Windows 7 downgrade install factory.  Now you want to install Windows 10 provided Dell OEM DVD.

Followed these instructions www.dell.com/.../SLN288177

and these en.community.dell.com/.../19988139

but none of them does not work.

After you change the BIOS settings and re-booting, I get a Dell SupportAssist screen with a white cross within a red circle and the only option is a stop button.

Anyone experienced this and have a solution?

Have now resolved myself.

I had done a backup copy the Dell supplied DVD - we always do when we only have a physical copy of media they get so easily damaged and unreadable.  I was using the copy to install.

It suddenly occurred to me if Dell had set up a sort of preventive mechanism using copied the DVD for installation.  I returned to the DVD original and it worked.

The fact that the copy does not crash with any kind of error but just given a screen with a closing button makes me think that it is a deliberate by Dell.  Anyone know if this is true?

Tags: Dell Software

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