Dell UP2414Q (bought used, scratches on the screen. (Help!)

Hi all

I just got a Dell UP2414Q monitor 4K from a seller on eBay who claimed the device was in excellent condition.  I know, I know... buyer beware you.  Anyway, there are scratches on the screen that I find unacceptable.  The seller does not accept returns.  I did receive the unit for a very low price and feel that I can make my money selling on craigslist, while being totally honest with his condition.

But before that, I was curious to know if there was something I could do.  Heck, I like to keep this monitor, but I can't stand the scratches (maybe I'm just picky).  So the question time:

-I know that some products have a thin protective layer on the current screen (for example many cell phones).  Is this the case with the UP2414Q?  I could just buy a replacement cover?  And if I could, it would be easy to repair?

-Dell would actually be wiling to repair the device for me?  It is difficult to reach directly they like customer number, serial number, etc that I did not like it was purchased second-hand.

Oh well, thanks for any help, guys!

No, there is not a removable protective layer. Unfortunately, Dell won't repair monitors, sells components to monitor nor have the documents of disassembly.

Tags: Dell Peripherals

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