Dell V305 printer hangs up when printing

I followed old/other information about this issue. I had NO problem until the last 2 weeks after using this printer for 2-3 years. I deleted all THE old drivers, etc. downloaded the drivers from Dell (2 different times). Each time, the printer will print properly 1 & only 1 time, then hang up to anywhere from 5% to 60%. The work will not cancel or leave the queue so that I have to then my whole computer shut down & restart. I tried printing from my laptop & my PC... with the same results. I hate the thoughts of buying a new printer (which is NOT a Dell), but it seems this might be my only option! Any other suggestions before I chuck this thing out the window?

mddearest,

Two options that cause printing problems. The first is that internet Explorer 11 was installed in December at the origin of the problem.

Open Internet Explorer, click on help, then click about words of Internet Explorer. It should show the version here. If you IE11, then go to control panel, Windows Update, updates installed, look for Internet Explorer 11. Click Internet Explorer 11, uninstall.

Restart the computer when you are prompted. Then see if your printer works.

Tags: Dell Peripherals

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    Hello Dell Community,

    This could have gotten double.  Sorry if this is the case.

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    Steve,

    Yes, he displayed double.

    This is related to the IE11 and issue ToolTips.

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    Rick

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