Dell XPS 13 restarts when you wake up sleep on the battery
Since yesterday, if I put my Dell XPS 13 9350 (10 of Windows) to sleep and wake it upwards again, it starts from scratch, applications are complaining that they have been forced to quit with unsaved files, etc..
It seems that this happens more particularly if it is on battery, when I wake up. (Either by the way, I'm pretty sure that this is happening if I put to sleep by closing the lid, using the power button or by using the start menu. It also happens if I'm going to hibernate instead of sleep, although I never this have tested only once.)
I guess this is due to an update that Dell update made a couple of days, but I don't know what it was.
I since drivers updated from the Dell site & also uninstalled the video drivers (which corrects this problem for someone else on this site) and specifically checked battery-related drivers are up to date, but none of it helped.
Any suggestions?
OK, so I finally seem to have set myself (thanks to a post on Reddit).
The solution:
- Make sure you have BIOS version 1.2.3 or later version; Otherwise, update
- Stop computer
- Start pressing F2 to go into BIOS
- In the menu choose the power management, then block sleep, then check the box block sleep upstairs
This command removes the option menu sleep start > Power (and), but solves the problem. Behavior, it now seems to be in hibernation rather than to sleep when I close the lid or press the power button, because it takes more time to 'sleep' and wake up. It is, it works.
Tags: Dell Laptop
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