Dell XPS 15z: "your battery is temporarily disabled. If please shut down your computer and try again when the unit is in the operating temperature"
Hello
last night, I was working on my laptop, I realize that my battery is low. so I put for loading... after a while, I realized that the battery is 75% charged so that I disconnect it. and my laptop turns off.
the laptop refused more late start... therefore I reconnected it the charger and the laptop turned on with the light that displays the State of charge (white light near the intersection of the keyboard screen) starts to blink in a cycle of 5 times... 4 times orange and 1 white time... and this cycle continues until I use the laptop.
and this message when I go to THE BATTERY option "your battery is temporarily disabled. Please shut down your computer and try again when the unit is in the operating temperature"my cell phone is outta warranty... what should I do? kindly help
hchentanshankar,
Welcome to the community.
I am sorry to read that you are experiencing this issue. The battery is likely guilty, but you should check to see if there are any problems with the laptop or AC adapter / CC before you rush out and replace the battery.
I would start by checking the bios, boot the system by pressing F2 to enter the bios, you can also press F12 and select the bios menu. Once in the bios look for the option for AC adapter warnings, if they are disabled they can and save the changes. If there is a problem with the adapter, you should start getting errors on the adapter.
If the adapter seems well, disconnect the battery from the system and turn off the laptop. Wait an hour or two and then replace the battery and restart the system and see if you continue to get the message. If you can run the laptop on battery only to leave the battery completely and then load it again and see if the problem returns.
I know that this may not be possible before you buy a new battery but if possible try a power adapter and the battery and see if the problem persists. In this way, you can know if the problem follows the laptop battery or the AC adapter.
Please let me know what you find.
TB
Tags: Dell Laptop
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THIS SOLVED MY PROBLEM:
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