Department of Microsoft technology

I received a phone call from someone claiming to be from the Department of Microsoft Technology. He said that there was a problem with my hard drive of the computer and he called for help me fix. Unfortunately, I fell the site he said: www.us13.tk and it led me to this number and password that he wanted to give myself to him but I felt bad about the situation, so I ended the call and contacted the geek squad tech support who told me that it was a scam and it detected a handle leak on my computer of the meeting I have geek team withdraw Monday in the store. So my question is who can I report this crook to? His "name" was Eric James and here is my identification numbers of the appellant said that he called of: 661-746-0240, 661-748-0241, 661-748-0240, 323-489-7476 here is a number that he gave me when I asked for a callback number in case we have been disconnected: 213-457-3846 please give me some advice as to who to report this scam. I think I came out pretty easy and do not know what is would be if I let him take over the computer. I tried the Microsoft Corporation to be aware of this type of house call, claiming to be Microsoft Technical Support. Thank you.

Hello

In addition to what Shawn said:

Yes, it's a scam.

Neither Microsoft nor their partners to make unsolicited calls.

To report this here:

Source and more info: http://blog.malwarebytes.org/tech-support-scams/

You can read those links, too:

http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

http://www.Microsoft.com/security/online-privacy/msName.aspx

http://www.MakeUseOf.com/tag/what-should-you-do-after-falling-for-a-fake-it-support-scam/

http://www.howtogeek.com/180514/the-%E2%80%9Ctech-support%E2%80%9D-scammers-called-Htg-so-we-had-fun-with-them/

http://www.howtogeek.com/176605/tell-your-relatives-no-Microsoft-wont-call-you-about-your-computer/

See you soon

Julia

Tags: Windows

Similar Questions

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    It is a scam! Not to follow their instructions or advice and not to provide ANY information to them.

    Because they use the internet lines and/or phone to complete their fraud, there may be federal agencies in your country who are interested in discovering their calls. Their report directly to the appropriate agency if you feel you can contribute to their arrest and the charges.

    Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site! Please do not take into account these calls and hang up immediately.

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    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

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    http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

    https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/

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    And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

    There is an article in the link I'm you provide at the end of this one

    Read this Information from Microsoft:

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    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Don't be fooled of unsolicited calls. Don't provide personal information.

    Here are some of the organizations that cyber criminals claim to come:

    • Helpdesk Windows

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    • Microsoft technical support

    • Windows Support Group Technical Department

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    See you soon.

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    Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

    As you gave them remote access and if you do Internet banking, contact your bank, to explain, and change passwords. As you use your online credit card, cancel it and get a new one issued you.

     

    And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

    And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

    There is an article in the link I'm you provide at the end of this one

    Read this Information from Microsoft:

    "Avoid scams to phone for tech support.

    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Don't be fooled of unsolicited calls. Don't provide personal information.

    Here are some of the organizations that cyber criminals claim to come:

    • Helpdesk Windows

    • Windows repair center

    • Microsoft technical support

    • Microsoft technical support

    • Windows Support Group Technical Department

    • Microsoft Research and Development Team (team of Microsoft R & D)

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

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    This can help you (download files and make your own DVDs):

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    http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

    "How to replace Microsoft software or hardware, order service packs and replace product manuals.

    http://support.Microsoft.com/kb/326246

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    "How to activate Vista normally and by Activation of the phone '

    http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

    See you soon

  • Pirates of Microsoft

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    Hello

    It's a scam.

    We have all the errors and warnings in our Event Viewer, which is another ploy they use to scare you

    Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

    You gave them remote access and if you do Internet banking, contact your bank, explain, and change passwords.

    If you use your online credit card, cancel and get a new one issued to you.

    And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

    And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

    There is an article in the link I'm you provide at the end of this one

    Read this Information from Microsoft:

    "Avoid scams to phone for tech support.

    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Don't be fooled of unsolicited calls. Don't provide personal information.

    Here are some of the organizations that cyber criminals claim to come:

    • Helpdesk Windows

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    • Microsoft technical support

    • Windows Support Group Technical Department

    • Microsoft Research and Development Team (team of Microsoft R & D)

    Report phone scams

    See you soon.

  • Urgent request for HELP, received a phone call from GEEKS for PC TO fix my computer, because theres a Trojan horse horse hidden on my Thru Microsoft Windows folders.

    I received a phone call from microsoft technology who wanted to go on my computer & difficulty a Trojan horse, which is on my computers (more than one computer in my house). If I don't get this fixed right away, I could lose my computers & will not work to full capascity as before the Trojan horse was built-in on my computers in the last 10 days. I was very leary about it wanted to check into that first. He said he could remember at an agreed time. So I set up to 22/05/12 at 4:30 pm p.t.. Is it a scam? This should be an international alert to all users of mircosoft for msn & email clients. They would come by phone now. SO WHAT IS GOING ON HERE? !!!

    Hello

    It's a SCAM!

    Avoid scams to phone for tech support
    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
    Watch groups. Arm yourself with knowledge.

    The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
    (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
    (BJA).
    http://www.ic3.gov/complaint/default.aspx

    No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
    computer. So that's the fraud or scams to get your money or worse to steal your identity.

    Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
    phone calls to help you fix your computer
    http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

    Scams and hoaxes
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

    Microsoft Support Center consumer
    https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

    Microsoft technical support
    http://support.Microsoft.com/contactus/?ws=support#TAB0

    Microsoft - contact technical support
    http://Windows.Microsoft.com/en-us/Windows/help/contact-support

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

     
  • Microsoft Phone Call re: licenses

    I received a message from 'Microsoft' my licenses were obsolete and Microsoft was to stop.

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    I don't know what they are talking about.

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    Thank you

    Hello

    SCAM.

    This is general advice that give us on telephone calls from people claiming to be from Microsoft.

    Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

    You are the only person who knows if you gave them remote access.

    If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

    If you use your online credit card, cancel and get a new one issued to you.

    And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

    And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

    There is an article in the link I'm you provide at the end of this one

    Read this Information from Microsoft:

    "Avoid scams to phone for tech support.

    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Don't be fooled of unsolicited calls. Don't provide personal information.

    Here are some of the organizations that cyber criminals claim to come:

    • Helpdesk Windows

    • Windows repair center

    • Microsoft technical support

    • Microsoft technical support

    • Windows Support Group Technical Department

    • Microsoft Research and Development Team (team of Microsoft R & D)

    Report phone scams

    See you soon.

  • Phone call from Microsoft system claiming suffered a virus attack.

    original title: friend or foe?

    I just put the phone of a female with an Indian accent who says she is from Microsoft and called to tell me there are viruses in the back of my system that should remove because they cause problems with Microsoft Server? Or something along that line.  She was very convincing. Asked me to go to the event viewer, and there is a long list of errors and warnings. She said she'd help me eliminate those events brewed. I had concerning Web Site page asking me to download a software to "share the computer" when I realized that if I download this and they are not what they say there are, they could access my computer.  Big voice in my head told me not to download and I said female operator that I was not willing to do this because I don't know if she is who she says she is and contacted Microsoft myself. She said (do crosser per minute) she's trying to help me and if I do not eliminate the problem that it would remove Microsoft from my system immediately and which will remove all the icons and I would not be able to access Microsoft on my computer ever again. After repeating again once I will contact Microsoft myself so I know that I am speaking to a real fair operator repeated herself and his threats. I just hung up. I felt quite upset and confused. I'm not computer savi but know that there is no disadvantages. I hope that I stopped just in time before they could access anything whatsoever. Didn't upload the software, that they asked me. I'll be ok?  Would really appreciate a response. Thank you

    Scam. You did well by hanging up and as long as you do not download anything whatsoever, everything should be good.

    See: http://www.microsoft.com/security/online-privacy/msname.aspx and

    See: http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Don't be fooled of unsolicited calls. Don't provide personal information.

    Here are some of the organizations that cyber criminals claim to come:

    • Helpdesk Windows
    • Windows repair center
    • Microsoft technical support
    • Microsoft technical support
    • Windows Support Group Technical Department
    • Microsoft Research and Development Team (team of Microsoft R & D)
  • Microsoft contacts the owner of the computer when they receive an error message and try and sell the owner a new download of security

    Today, I received a call saying that the man called Mark name was because microsoft had received an error message from my computer then said they would take me throught sreps to fix.   Then tried to sell me a 400.00 anti virus download it's a legitimate thing to microsoft

    Hello

    It's a scam.

    Microsoft does not contact you unless YOU have made prior arrangements with them to do.

    There is an article in the link I'm you provide at the end of this one

    Read this Information from Microsoft:

    "Avoid scams to phone for tech support.

    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Don't be fooled of unsolicited calls. Don't provide personal information.

    Here are some of the organizations that cyber criminals claim to come:

    • Helpdesk Windows

    • Windows repair center

    • Microsoft technical support

    • Microsoft technical support

    • Windows Support Group Technical Department

    • Microsoft Research and Development Team (team of Microsoft R & D)

    Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

    We have all the errors and warnings in our Event Viewer

    If you gave them remote access and you do Internet banking, contact your bank, explain, and change passwords.

    If you use your online credit card, cancel and get a new one issued to you.

    And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

    See you soon.

  • Why have I not a Vision Telecom call to correct the mistakes of Microsoft?

    Who is Vision Telecom and why they call me to 'fix' downloads for Microsoft error message "they were doing?

    Hello

    Learn about the use of the name a company Google.

    Telecom vision seems to be a legit company.

    But SCAMMERS will use a good name or a name that is similar to it when they will contact you con into believing they are legitimate.

    It's a scam.

    Microsoft does not contact you, or ask other companies, unless YOU have made prior arrangements with them to do.

    There is an article in the link I'm you provide at the end of this one

    Read this Information from Microsoft:

    "Avoid scams to phone for tech support.

    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Don't be fooled of unsolicited calls. Don't provide personal information.

    Here are some of the organizations that cyber criminals claim to come:

    • Helpdesk Windows

    • Windows repair center

    • Microsoft technical support

    • Microsoft technical support

    • Windows Support Group Technical Department

    • Microsoft Research and Development Team (team of Microsoft R & D)

    Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

    We have all the errors and warnings in our Event Viewer

    If you gave them remote access and you do Internet banking, contact your bank, explain, and change passwords.

    If you use your online credit card, cancel and get a new one issued to you.

    And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

    See you soon.

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