Depleted ink color, want to print in black only

Hello

We have a HP Officejet Pro 8500 A910 printer all in one, and it happened for us several times.  When we have run out of color ink, but have a full black cartridge installed, the HP software allow to print text in black ink only documents.  It's very frustrating, because there is a setting in the "set preferences" dialog box that appears to allow such use, but apparently it is misleading.  Is there some kind of special 'switch' that I need to return order to stop don't not productivity when I don't have the money or time to buy unnecessary colors?

Thank you, Bill

Hello

You have to buy color inks. I have test another days: printer still print but very slow and can get blank pages several times.

Kind regards.

Tags: HP Printers

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