DesignJet 5000 'CHANGE printhead 2516' customer error said

On a DJ, customer 5000 (sold the plotter to him a week ago) has used a printhead light cyan #83 for a week. Now says he gets 'CHANGE printheads 2516' error (it may indicate more precisely "replace 2516", but not sure "). Before use, the print head has been sitting 2 years however not sealed with masking tape on the nozzles and only had 17 ml shot from there. I installed and was surprised to see that it seemed to work very well and has about 1 1/2 weeks. I noticed that it weighed about 2-3 grams less than the other print heads (about 35.2 gm while others weigh about 37, 5-38 + gm or two, but it seemed to work fine.) I have purged the tubes until I installed print heads. All others are new.

I am aware that the relocation and cleanup can possibly contact may be in order, but wonder if I am missing other opportunities that may be obvious to others.

Thank you.




If you clean the print head and still does not ink, you may have to replace it.

Other cases, I have seen defective cartridges or tubes providing no ink in the print head causes this problem. I hope this isn't the case.

Best regards

Mike G

Tags: HP Printers

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