DesignJet 5000 'CHANGE printhead 2516' customer error said

On a DJ, customer 5000 (sold the plotter to him a week ago) has used a printhead light cyan #83 for a week. Now says he gets 'CHANGE printheads 2516' error (it may indicate more precisely "replace 2516", but not sure "). Before use, the print head has been sitting 2 years however not sealed with masking tape on the nozzles and only had 17 ml shot from there. I installed and was surprised to see that it seemed to work very well and has about 1 1/2 weeks. I noticed that it weighed about 2-3 grams less than the other print heads (about 35.2 gm while others weigh about 37, 5-38 + gm or two, but it seemed to work fine.) I have purged the tubes until I installed print heads. All others are new.

I am aware that the relocation and cleanup can possibly contact may be in order, but wonder if I am missing other opportunities that may be obvious to others.

Thank you.

Paul

Hello

If you clean the print head and still does not ink, you may have to replace it.

Other cases, I have seen defective cartridges or tubes providing no ink in the print head causes this problem. I hope this isn't the case.

Best regards

Mike G

Tags: HP Printers

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