Designjet 5500 does not print a color (Magenta), head scratcher

Similar Questions

• HP Officejet Pro 8600: Printer does not print in color

  I just got the color cartridges refilled at Costco. Now, my printer does not print in color.  I printed out a diagnosis and cartridges are showing that they are full.  The actual color of magenta is a deep rose, so I know that some of the magenta is crossing. Cyan (blue) and yellow printed black on diagnostic tests.  I know that Costco filled cartridges with the appropriate color because I can see the color on/in the cartridge.  Suggestions on what to try? I bought the printer on January 27, 2013.

  Hi @monitons,

  Welcome to the Forums of HP Support!

  I see that your HP Officejet Pro 8600 printer will print correctly since fill you the ink cartridges. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand the frustration you are experiencing.  It seems that there is a problem with the print head or ink cartridges.

  To determine the cause, I would like to use this document:

  • Fixing poor print quality

  If the problem persists, I suggest you try a new complete set of ink cartridges.

  How many times have you filled out the ink in these cartridges?

  TIP: Reloaded cartridges can stop functioning over time, if the nozzle one chip or ink is damaged.

  Note: HP recommends you to use genuine HP cartridges. HP does not guarantee the quality or reliability of cartridges HP cartridges refilled HP.

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• T620: Hp Designjet T620 does not print Yellow

  Hello.

  My HP Designjet T620 does not print the cartridge and the yellow, it is full.

  Can someone help me?

  Thank you!

  Hello

  You may have a problem with a print head

  Look at the following documentation

  Print quality troubleshooting, look for 'The Image Print Diagnostics'

  http://h20564.www2.HP.com/hpsc/doc/public/display?docid=emr_na-c01095699

  Remove a printhead

  http://h20564.www2.HP.com/hpsc/doc/public/display?docid=emr_na-c01096728

• Officejet 6310 does not print in color but Mac prints a color scan

  Officejet 6310 does not print in color but Mac prints a color scan

  Awesome!

  Thank you very much.

• Printer does not print in color

  I have a HP Officejet 6500 has more all in one wireless printer which stopped printing in color.  I changed all three colour cartridges and have uninstalled/reinstalled the printer.  Grayscale is off, but the printer still does not print in color.  Does anyone have an idea of what I can try?

  It is possible, Yes. However, I would recommend calling support since the printer is only 6 months (and should be under warranty).

• F4180 do not print in color (even if it does not print in color test page)

  Whenever I try to print anything from a Web page or save the file, it only prints in black and white. I did the color test page (holding the button cancel and hit then start color copy), and the colors printed correctly.

  I always see color/black and white of preferences and make sure the color is selected. It continues to print only in black and white so.

  Welcome to the Forums of HP redwing634,

  I read your message which indicates that the printer does not print in color from the computer, but it will print the color on the material test page. I can help you with this.

  Try the following steps to see if it will solve the problem.

  More troubleshooting when the self-test Page has no flaws.

  Download and run the Print and Scan doctor. It will diagnose the problem and could solve it automatically.

  Find and fix common printer problems using the HP for Windows diagnostic tools?

  Try printing the paint to see if you have the same results. How to use Microsoft Paint.

  If you are still not able to print in color, the pilot may have been damaged. I uninstall and reinstall the printer software.

  Uninstalling the printer software.

  HP Deskjet F4180 all-in-One Printer Drivers.

  Select your operating system, click Next and click on the software to download and install.

  What operating system do you use? How to find the Windows Edition and the Version on your computer.

  How is the printer connected? (USB, Ethernet, WiFi)

  If you need help, let me know.

  Have a wonderful day!
  Thank you.

• I have windows 7, my HP deskjet printer does not print the colors I changed to another laptop with win 7 = no colors which, in windows 7 64 cause3s this

  I have windows 7, my HP deskjet printer does not print the colors I changed to another laptop with win 7 = no colors which, in windows 7 64 cause3s this

  Display uppercase makes reading difficult.

  Have you checked the printer properties settings?

  It could also be due to a problem with ink cartridge

  Used HP diagnostics or printed the test page for HP?

  Its nothing to do with win7 the printer settings are taken from the printer to the driver

• DesignJet T770: DesignJet T770 will not print in color

  After you move a DesignJet T770 44 inch queue from a Windows 2003 server to a Server Windows 2012 R2 the T770 will not print in color.

  The general tab on the properties T770 printer States ' color: No. '.  Yet once on the printer properties on the tab color color management is set to "Automatic (recommended)".

  The T770 printer driver has been downloaded from Windows Update I was unable to get a T770 driver from the HP website.

  The T770 product no is CH539A / CN375A. Strangely, none of these product numbers have been recognized by the search for product number for th HP Web site.

  My question is how do the T770 to print color again?

  Any help would be appreciated.

  I would say that you definitely have a driver problem if you has not changed the settings in the built-in web server printer at the time wherever you spent since Windows Server to the other server in Windows.
  
  I check all the settings on each tab in the driver to see if it is possible that somewhere in there color is disabled.
  
  I also go back to HP.com and look for driver for that machine again.
  
  I am also looking for a print utility for this machine, which should not be confused with a printer utility, even if they might be named roughly the same.
  
  I recall there are two utilities is to monitor the status of your printer, and the other is to print and work around the driver.
  
  When you have found the right print utility you save your print format JPEG or PDF file and then open it in the print utility and send it to the printer without ever open drivers.
  
  Another experiment, you can try it if you have a practical PDF just open a web browser and access the built-in web server printer and then try to print the PDF file directly by using the option for printing on the web server.
  
  The purpose of some of these things is number one determine if the printer has developed a problem that it prevents printing color and print JPEG or PDF from the built-in Web server where all you do is send the file directly to the printer would let you know that the printer is always able to color.
  
  So if you can get the print work utility where you can open the PDF on a PC and then send it to the printer you have to least a workaround while you solve the driver problem.
  
  If my post solves your problem, please click on the accepted solution button under the post. Thank a technician for their efforts in the creation of these posts please to give them a little nudge upwards, just click this icon under the post and give them a few congratulations.

• My HP psc 1110 printer does not print the color pages by using the hotkey (F12) PRINT button

  I have window xp home system and the printer HP psc 1100 Series (HP psc 1110 precisely).  My problem is that when you use the dialog system (Ctrl + Shift + P set keys), it prints color pages; Whereas, when I use the button PRINT keyboard on the microsoft intelli-type wireless keyboard, it does not print in black ink and not in color.  Could someone please sort this out for me, how for it, so it will print color even when I use the correct keyboard shortcut key photography. Or tell me why it behaves as it behaves at the present time. I'd really appreciate it.

  Thank you very much.
  Naseer Malik

  Hello

  Try the methods provided and see if they help to resolve the issue.

  Method 1:

  Try to download the latest version of the IntelliType Pro 6.31 for Windows XP software and check if the problem persists.

  Reference:

  http://www.Microsoft.com/hardware/en-us/d/wireless-keyboard-1000

  Method 2:

  Reinstall the drivers for the HP PSC 1110 all-in-one printer and check if the problem persists.

  Reference:

  Printer HP PSC 1110 all-in-one

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=228&LC=en&cc=us&DLC=en&sw_lang=&product=90787

  Method 3:

  This problem may also occur if the keyboard shortcut key do not work correctly, try the steps of troubleshooting provided in the link.

  Fix shortcuts or Volume control keys not working not not on Microsoft keyboards

  http://support.Microsoft.com/kb/932875

  Note:

  To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
  322756 (http://support.microsoft.com/kb/322756/ )
  How to back up and restore the registry in Windows

• CP1020 HP does not print in color low ink bc BW

  Hello

  I've been struggling with this for months...

  Of course, this printer color cartridges run out after 50 pages or so... terrible... but at least the BW prints nearly 500 pages... not bad...

  Anyway,.

  Whenever the COLOR cartridge is low, it FARM DOWNS ANY impression, especially BW... I can't print on BW, when well even the cartridge BW is full... WHY?

  I chose the option to "continue" to print on device settings when the color cartridges are weakening... and yet, it still does not print...

  IS THERE A WAY TO BYPASS THE CARTRIDGES COLOR AND PRINTING BLACK AND WHITE ONLY? I can NOT BELIEVE HP MADE some THING so SIMPLE SO COMPLICATED... they are supposed to be leaders in printing technology and yet they cannot even conceive something that should be so simple...

  Help, please!

  I corrected thanks... something in the control panel of configuration/printers... Administrator has been selected then 'it' could only print... Vista, Multiswitch is generally a FKN JOKE... It's my last Windows computer... Bloggy one MAC

• HP Color Laserjet CP2025 does not print the colors in the document

  Original title: print film

  I can't print in collor. I have a Collor HP Laserjet CP2025 and somehow it does not print the prodct in my document.

  Hi DirkjeAbma,

  1. When did you start to question?

  2. you remember to make changes to the computer before this problem?

  3 color printing fails all printing applications?

  You can see the following HP support article and check if it helps to solve the problem:

  HP Color LaserJet CP2020 printer - image quality problems

  You can also read the following article and check:

  How can I check my ink or toner levels?

  Hope this information is useful.

• Kodak esp 5250 does not print all colors

  I have a kodak esp 5250 all in one printer I put new cartridges in however and not print all colors.  I tried aligning the printhead and clean.  What else is the problem?

  I tried to print a test page and some colors are missing.  In addition, it lacks striations.   Yes, the band was remove new cartridges.

  Well, - if you printed the demonstration outside of Windows (directly from the printer) page and there is lack of colors - this is not a software problem - but a material one.  Contact Kodak or try different cartridges.

• Printers Multifunction LaserJet pro CM1415fnw does not print in color.

  I have a hp pro cm1415fnw mfp laser jet in my office who does not want to print in color. I have a windows xp. Whenever I try to print in color out of windows from microsoft or the internet the picture comes out all black and not in color. When I print a diagnostics page it prints in color, however. I need help.

  Hi RicherdAC24,

  Follow the steps below to uninstall and reinstall the printer.

  1. open Control Panel

  2. click on uninstall a program

  3 uninstall the Laserjet CM1415 in the list

  4 restart your computer

  5. download and install the latest version of Adobe flash player

  6 download the drivers and full software functionality, and then reinstall the printer.

• printer does not print black color only

  I have a HP Deskjet 3520 printer which stopped printing in black. I installed a new black pak, but she does not always print something black. The colors are fine, not black. Any help please!

  Thanks for the help. HP sent me a new printer.  ;-)

• Does not print background colors

  Hello

  I created a site incredibly gross, a Web page for a customer. There is nothing but the images that do very well, except that when it prints it the blue background color does not appear.

  Any suggestions?

  www.ourhealthcarecrisis.com

  Thank you!

  
  

  Background printing is a function of the browser and not the Web page.  Firefox, IE, Safari and Opera, I think can print backgrounds.  Chrome is not.