Designjet T120: Can't trace file size D (T120)-specific PDF drawing

Hi all

Having problems trying to draw a PDF specific drawing D-size (SolidWorks saves) on our plotter T120.  It plots just fine in the sizes A, B and C, but when I try D, it just hangs, then times out with an error.  I tried to update drivers, run the HP diagnostic utility, run the utility from Microsoft, etc. but nothing seems to work.  I traced several other designs in the past in D format without any problem (tried a while ago with a different design of PDF and it worked fine).  Looking for ideas...

In which case it is important:

* Wireless printing

* The PDF file size is 1.30 MB (spools up quickly to 13.4MB/15.7MB then crashes)

Thanks, Jeff

Hi Jeff,

Thanks for your reply. Maybe you are not understood my message. First update you the firmware from the link below: Driver and Firmware through EWS and follow the instructions.

Latest Firmware: Version - AXP2CN1623AR; Date - August 1, 2016; Size of the file - 24.7 MB

Please share your firmware version. who is now in your printer.

The printer settings printer Goto and information on the internal use print printer page them you can find the firmware information, or also through printer EWS.

Firmware can not uninstalled process.

Thank you
Rashed

I'm not an employee of HP, but I am an engineer @ HP Partner and I share my knowledge of my own time.

If your problem is resolved please click the button "accept as a Solution.

If my answer was helpful, please click the 'Thumbs Up' to say 'thank you '.

Tags: HP Printers

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