DeskJet 1000 J110 stopped check ink levels

Hello

I have a Deskjet 1000 J110 and I am running Windows 7.

The HP software used to allow me to check the ink levels, now he doesn't. I checked no more than 3 weeks without problem. Now, when I tried to check them, the option simply wasn't there. I don't know, but I think that the shortcut on the menu HP folder go the Control Panel Printers folder and not the HP software as it used to.

Someone has an idea of what could be the problem?

See you soon!

Hi seileach,.

Welcome to the HP Forums, I hope you enjoy your experience!

I read your post and to see that the Printer Wizard is not open to view ink levels when you click on the shortcut of the printer.
I'll be happy to help you.

Try to go to start, all programs, HP Deskjet 1000 J110, and then click the J110 Deskjet 1000 again to see if the printer wizard will now open in this way.

If this isn't the case, then most likely the driver is damaged. I uninstall and reinstall the printer software.

Uninstalling the printer software.

HP Deskjet 1000 printer - J110a drivers.

Select your operating system, click Next and click on the software to download and install.

Now try and access the Printer Wizard.

I hope this helps.

Thanks for posting on the HP Forums.
Have a wonderful day!

Tags: HP Printers

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