DeskJet 1010: Printing envelopes

This is a new printer. I have no impression of problem on the leaves, but the envelopes are a nightmare. I load one or more envelopes as indicated in the Guide, but when I try to print one, either (1) an envelope does not move and I get a message will. (2) a charge to Midway without printing and I get a paper jam message; (3) one prints but with no border and that half of the address of the sender on the envelope; or, finally, (4) it prints correctly, which seems to suggest that the loading is the problem.

I start with the left guide completely to the left. I have a few envelopes of size of the company (9-1/2 x 4) on the right of charge and their seat to the bottom. I slide the left guide until it comes into contact with the envelopes.

Print from Lotus Word Pro, which automatically sets the envelope printing settings; not this previous problem with my printer (Epson).

Feedback appreciated,

Rob

Hello drshi,

Welcome to the HP Forums.

I see that you have problems when you try to print on envelopes.

Please click on the following link which explains printing and changing settings of printing (Windows).

Once you have selected the envelope size, a suggestion that I should avoid paper jams is to get the tabs inside the envelope.  This step is a bit of your time if you make multiple prints, but it will save paper jams occur.

I also suggest that you remove any paper from the printer when printing envelopes.

If troubleshooting doesn't help not solve your problem, then I would say contact HP technical support to see all the other possibilities for you. ,: click here.

Thanks for your time.

See you soon,.

Tags: HP Printers

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