DeskJet 2132: Do not print with the new cartridge
I bought this printer only about a month. I've exhausted the original black ink cartridge, so I bought a new one (genuine HP 63XL).
I installed the new cartridge and the alignment page is printed, but only the parts of printing color, no black. I tried to print a test page, once again, not black. The ink level software shows that the new cartridge is full.
I tried to put back the cartridge several times and made sure the protective film is removed completelu.
I tried to remove the new cartridge to print mode single cartridge. The test page comes out fine; but, when I try to print a document in this way, the printer WILL NOT PRINT AT ALL. There is a little red light next to the black point near the power button.
HI @saking88,
Welcome to the Forums of HP Support!
I see that you are unable to print black on your printer HP Deskjet 2132. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.
It seems that there is a problem with the cartridge of the printer or print. This document should help you determine the cause. Please, try the steps in the guide below, to see if we can get the impression in black again for you.
HP DeskJet printers 2130 - color or black ink print do not.
Tags: HP Printers
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