DeskJet 2540 all in a Digital Photo

I have photos on 4 X 6 photo paper difficulty printing on my Deskjet 2540.  I am running 10.9.1.  print options iPhoto doesn't give me not all sizes in addition to the standard paper sizes and 8 X 10 photo.  I had to use the dialogue print another program to create a custom 4 X 6 size, but when I print, it only gives me half an inch of the image and leave the rest of the white photo paper.  All the solutions out there?

Call technical support to obtain the solution to my problem.  After the upgrade to the Mavericks, I intalled the latest drivers and software HP, but I didn't reset my printers through the system preferences, so I wasn't getting all the bang of my new driver.  If you encounter the same problem, here's what you do.

1. go to System Preferences

2. Select Printers and Scanners

3. right click on one of the printers listed in the white box on the left, and select "Reset Printing System" at the bottom of the list

4. once the system is reset, click the "+" button at the bottom left and select "add printer or Scanner.

5. Select your HP printer in the list, and then select 'Printer name' in the menu 'Use' menu (mine was listed as "HP Deskjet Ink Advantage 2540 all-in-One").

6. click on 'Add' and you're ready to go!

A beautiful print media options palette now appears in your printer dialogs.

Thanks to endure phone tech, Jerry, a native of the Philippines, for helping me today.  BTW, support relief and development there because they are still picking up the pieces after the Typhoon.

Tags: HP Printers

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