DeskJet 2540 all-in-one: Deskjet 2540 only prints PDf files

I got a 2540 for my grandfather a few weeks ago. When I put to him that it worked fine. Now, however it will only print opend with Adobe pdf files and I have no idea why.

Any other print command will result in a blank page or a page with a few veins of black or color. It will not display even a test page.

This could very easily be a problem with the machine of my grandfather because it is very old and running Windows XP 32-bit. I also have no way to connect his machine on the internet before taking him home and update mine and I prefer not to do so.

I tried to download the drivers on an external device and then editing them, but that has done nothing to solve this problem.

Any ideas?

Thanks for the replies

It is black ink. It must have been damaged as when I replaced it with a new one that he started printing very well. The reason why that worked the pdf was because it was all in color and like the fool that I am, I have not noticed.

Thanks for the quick response.

Tags: HP Printers

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