DeskJet 2540: Cannot download the driver file

I need to reinstall my printer I changed the settings on my router and WiFi.  I tried three times to download the driver file - 2540_188.exe.   It seems to take some time every time that I tried and when I try to open it I first get a wanring of security of Windows 10 and if I by that and try to open the file I get a message "file corrupted".

Please can someone help?



Welcome to the community @brianardmore HP

I came across your post about problems you encounter when you install the printer on your system Windows 10 and wanted to respond to my suggestions.

I recommend power cycling network devices and a clean boot on your computer and then try to install again.

1. turn off the printer and the computer and unplug the router for 1 minute (do not press the buttons on the router).

2. plug the router back in and wait another minute, turn on the printer and the computer.

3. from the computer, start clean: clean boot instructions

4. download and install the printer here: printer install file

5 return to clean boot instructions and allow the start of programs.

Note: the security program you have on your computer may be detecting the printer as a threat. Try looking through the settings in this program to add the printer to the list 'allow' so that he knows that it is safe.

You can also try installing the printer using a different method, such as if you are installing wireless, try USB and then convert the USB wireless when you have completed the installation.

If you have any questions let me know the details. Good luck!

Hit the "accept as Solution" if we reached a solution and the "thumbs up" to say thank you for my help.

Tags: HP Printers

Similar Questions

  • 12.1.1 new install: AC-00402: cannot read the driver file: addbtmpl.drv


    Im making a new 12.1.1 install the new test server and unziped downloaded media on the disc (not not using DVD). I ran not because I felt is was not necessary because the downloaded media.

    I did the pre-installation steps according to metalink 761566.1
    He did uncompress drives then I get the following error and I can't file: addbtmpl.drv anywhere. This is step 2 of 5-> database configuration 92% (RW50004). I can't proceed immediately.

    /U01/app/Oracle/DB/tech_st/11.1.0/appsutil/log/VIS_ < servername > 09171403.log

    Logfile located at /u01/app/oracle/db/tech_st/11.1.0/appsutil/log/VIS__ < servername > ApplyDatabase_09180926.log

    | 0% completed AC-00402: cannot read the driver file: /u01/app/oracle/db/tech_st/11.1.0/appsutil/template/addbtmpl.drv

    Cannot run configuration database using RapidClone

    RW-50010: error:-script returned an error: 1
    RW-50004: Error Code when you run the external process. Check the log file for more details.
    Install the driver of database running for instance SCREWS

    Thank you

    Im making a new 12.1.1 install the new test server and unziped downloaded media on the disc (not not using DVD). I ran not because I felt is was not necessary because the downloaded media.

    You don't need to run the intermediate script if you have downloaded the site Web e-Delivery - in the electronic help files fast delivery to install in Oracle E-Business Suite Release 12 [406138.1 ID]

    I did the pre-installation steps according to metalink 761566.1
    He did uncompress drives then I get the following error and I can't file: addbtmpl.drv anywhere. It is step 2 of 5--> (RW50004) database configuration 92%. I can't proceed immediately.

    0% completed AC-00402: cannot read the driver file: /u01/app/oracle/db/tech_st/11.1.0/appsutil/template/addbtmpl.drv

    It seems that the file is missing.

    Please run md5sum according to (checksums MD5 for R12.1.1 Quick Install Media [802195.1 ID]) to check the integrity of the domain stage directory before running the quick installation.

    Thank you

  • Pavilion g4-1100au: cannot download the driver (sp64116.exe)

    Hello, I tried to download a driver for several days, but it stops downloading almost as soon as it starts.

    It is be the sp64116.exe file, but it seems to be a general problem with the download server. When I try with Google Chrome, it stops after about 16 MB (the file is about 350 MB). When I try with Internet Explorer, I get a message saying downloading is interrupted and I went back several times - but it downloads only about 10 MB and then is interrupted again.

    Unfortunately, driver download pages all have some sort of script to download software files. There is no way to enter a URL or use FTP or torrent or something like dropbox to get the file directly.

    Please can you must solve this problem or provide alternative means to download the driver files.

    Another problem with the pages of drivers, is that if you select an OS like Windows 8 and drivers that you need happens to be Windows 7 drivers, then it will not be displayed in the list. Apparently there are several devices to an HP laptop that does not work directly with Windows 8 (or 10?) and you need to get the name of the device (and it is not one easy way to know what devices are built the laptop, if Intel or Qualcomm or Radox or another) and find the specific driver for this particular device file.

    Y at - it another site (other HP sites where the drivers can be downloaded directly or through ftp or torrent clients or something?


    Here is the direct link to the file from the HP FTP site.


    I could completely download this file using Internet Explorer 11 in a few seconds (I have 100 Mbps internet service).

  • Cannot download the psd file

    I use Dreamweaver 2015 and I can't download the psd file. My article is inactive and am not able to access. Can someone help me on this.

    Create or open an HTML file.   Snippet generates the CSS code, but it does not create your HTML file for you.

    Nancy O.

  • Cannot copy the driver files in the folder of the Windows driver

    Title: windows 7 drivers

    I am trying to copy a driver file in the folder of the windows driver, when I get the message so I pantyhose administration required and when I OK this file does not copy, even if I am logged in as an administrator and in the properties of the folder admin log also scored as the owner.
    I am trying to install a virtual CD-ROM, which is a Microsoft product.
    Can anyone suggest a way around that?
    Thank you

    See if that solves your problem to get a virtual CD-ROM in Windows 7...

  • Cannot download the drive on a Mac computer

    I have problems with the download of Adobe on the internet because it keeps asking for a user name and password and nothing I enter works.  What is the username and password needed to download on a Mac computer?

    The download, it's what you do to get a file from a Web site to your computer... Installation is what you do to have the installation files to put a program on your computer and the link to your operating system... what you do... Download or install?

    If you install in fact, it's PROBABLY your operating system to ask you to prove that you have by asking your COMPUTER, not your Adobe password password

  • Cannot download the PDF file to get started

    I can't download the getting started PDF here:

    Digital Publishing Solution. Trial resources

    I get a PDF file without content.

    Thank you

    Ulrich haha

    Hi haha.

    It turns out that the guide is no longer relevant, and instead people must reference the resources with The help of Digital Publishing Solution. We just forgot to update this link, oops! It will be updated around midnight tonight to point to the new location.


  • Cannot download the iso file of the web site windows like this windows dvd is false and not original

    Original title: download windows 7 pro 64-bit


    I have buy windows 7 pro whit this product key *-* - CHDW4 - JCYBD-W4FXT with windows dvd

    but when I install and activate, I see cela windows dvd is false and not original

    I can't redownload iso file of windows web site

    Please send me redownload link.

    Thank you

    better compliance

    For 5 years, Microsoft made it fairly easy for users of the Windows 7 operating system to get reinstall media. If you have lost your support disc or installation retail collection; either it has been damaged or defective; You can download a copy of the edition that you have licensed from a membership site called Digital River. More recently, Microsoft ended the availability to reinstall media that you can download as a. File ISO in Digital River, which is a digital reproduction of an optical disc.

    It was particularly convenient for people who could not easily get the manufacturer's recovery media, did not want to pay the fees required to get or preferred a clean configuration without the software packaged manufacturers or even a recovery partition does not work. It's easy to use, all you had to do was reinstall and reactivate using the product key located on the certificate of authenticity and download all the drivers on the manufacturers website.

    Given that this option is no longer available, what are your options? See the article for more details:

    How to: What are my options for Windows 7 reinstall media?

    Make sure you scroll down and read the section:

    What to do if you cannot get your manufacturer recovery media, refuse to use or to buy it or the Microsoft Software Recovery Website does not work?

  • HP C309: impossible to download the driver for HP C309 g.

    I bought a new laptop that does not have a CD/DVD drive.

    I plugged my existing (and very good!) HP printer and tried to download the driver files.

    He failed.

    The new pc displays an icon of the printer, but the properties show that it cannot identify the manufacturer, or anything else.

    When I run the troubleshooter, it tries to download the drivers and then fails.

    Thank you!


    Please download the following package and install on your computer:

    Kind regards.

  • Cannot install the driver for Deskjet F4500

    I get the error message: "the system cannot find the specified file' where to install the driver for F4500 to a new race of ASUS ZEN widows 7 64 bit and install then fails." Everything works fine on my old Lenovo (also Windows 7). Help!

    You try to use disk or have you downloaded the latest drivers on the website of HP series?

    Here is the latest version of the drivers for your printer and the full OS features:

  • I can't download the driver of my series of 1510/1515 deskjet

    Whenever I have download the driver of my printer what he always says installation failed, the LoadLibrary 193 error code. I installed the driver once since I had a 32-bit os from windows 7, but when I upgraded to 64-bit, that what is happening, I really need help with this because I need to use my printer soon, please help, thank you.


    Please try the steps below...

    Click START > printers and other devices.

    Right-click on the icon of the printer 'DeskJet 1510' and then click on troubleshoot.

    I hope that the resolution of the problems should solve the problem.

  • Why the driver file cannot be "x 86"?

    There is a strange problem for a driver: the driver file cannot be "x 86" under windows XP.

    I have a driver, the driver started the "i386" folder files and I can install the driver successfully.
    can I change the name of folder name to "i386" to "x 86". When I try to install the drver, a message box pop up to tell me "xxxx necessary file", installation failure
    and I can confirm also that any driver so its files to 'x 86' folder, it will be impossible to install. If I changed his name to another name of folder except "x 86", the driver will be installed successfully.
    Why? The folder name is "x 86" is a reserved name for the driver under windows xp? any document referred to this problem?

    Hello chyao,.

    Thank you for visiting the Microsoft answers community.

    If I understand what you're asking, you try to rename the folder i386 for x 86?

    i386 is a folder used by windows (one copy installation files) and cannot be changed to raise the questions you had. The file has not to be present for Windows runs correctly, but before maintenance and repair, it is used. In your case Windows was looking for a driver in the i386 folder.

    Hope this helps Chris.H
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Error "the system cannot find the specified file. (0 x 8007002)"when you try to bacup on external hard drive.

    original title: the backup help.  I can't run a backup.  Windows Vista 64-bit.  Get the error "the system cannot find the specified file. (0 x 8007002) ideas?

    My last successful backup has been 12/12/2010!    I am backup on an external hard drive.  I installed the KB947821 hotfix successfully, but the backup still does not work.

    I'll go through this link try others did for the resolution measures

  • Impossible to download the driver (Deskjet F4580)


    I recently bought a new laptop and am trying to install my Deskjet F4580 to use with it. The printer is connected to my network without problem as I have successfully run and print the wireless network test and network configuration pages and my laptop seems to recognize that it is there as it happens in my "devices and printers" in my control panel, however he told me that I need a driver.

    I have the installation CD, but when I use it it fails to install the driver. I put it in, follow the instructions in the wizard, the installation wizard where it is said so "of the control systems, the search for updates, download updates, application updates" then disappears completely and it stops before installation the installation is complete. He shows me a list of things it will do, including installing the driver, but he only puts out the first component before disapperaing. I don't know even why it checks updates until whatever it is has been installed.

    This process is repeated exactly the same way when I try and download the driver on the HP site, and I also tried to download the driver of basic with the same results.

    I don't know what to do as my phone tells me that I need a driver before I can use my printer, but I can't download a no matter how I try. I installed other programs on my laptop so I don't think that's the problem, and I checked that the driver is correct for my operating system (Windows 7 32-bit).

    Any advice would be greatly appreciated!

    Hi hkp206,

    It seems that the installation is having some problems with the updates. Is there a way to disable the updates through the beginning of the installation. Once you get to the part of the facility where he asked to accept the terms, there will be 4 lines of text in blue up, which you will be able to click on. Click on the line that says "the use of Internet connection settings." Select 'No' to all options in this window, then click on 'Ok '. Now, launch the installation and let me know if you still have the same problem.

  • Windows 7 can't copy files on external hard drive and keep showing "cannot read the source file or disk.

    Windows 7 can't copy files on external hard drive and keep showing "cannot read the source file or disk" HELP me PLS
    I'm going crazy because of this


    1. What is the format of the file system on the external hard drive?

    2. are you able to copy or move files into the computer?

    You can follow the suggestions mentioned below and check with the question.

    Method 1:Delete CCG, prefetch files.
    Step 1: Delete Temp files

    (1) open the window run (Windows key + R)

    (2) type %temp%, and then press ENTER

    (3) delete all Temp files in the Temp folder
    Step 2: Delete Prefetch files

    (1) open the window run (Windows key + R)

    (2) type %temp%, and then press ENTER

    (3) delete all files in the Prefetch folder.

    Method 2: Run the tool (SFC.exe) System File Checker, try to copy the files and check.
    Follow the form of measures the following link:
    Method 3: Run the check disk then try to copy the files and check.
    Note: If bad sectors are found in the hard drive then it could try to fix this particular sector. If you have any data on that, it can get lost.
    I hope this helps!

Maybe you are looking for

  • UHD y50 Lenovo

    I bought the UHD variant, and I'm happy with it, except for the lock at 48 hz. Some games can't. Then I tried to replace, but most (or all?) Replacement FHD screens have 30 pin connectors and UHD has 40. So my question: is it possible to replace the

  • System icons

    My computer won't let me choose my volume, network or speaker icon to display in the notification area, ideas on how to solve this problem?

  • USB Slot/header on mother board-area 51

    So I upgraded to the Corsair H80i V2 in my area 51 R2, everything is fine except that I can't find the USB slot on my motherboard for the H80i plug. Area 51 doesn't have a slot on the motherboard? If this is the case can someone tell where his establ

  • Have an Officejet Pro 8610 and realize I do not have a second tray

    When I print, the printer automatically pulls the paper in Tray 1. I realize that I don't have a second tray (thought all printers came with a second tray), as I would like to print sheets from time to time. Is there a way to get an auxiliary tray? I

  • How can I return the sent and received faxes in the fax in Windows 7 program?

    Hello Here are the details.  I had some computer repairs and fax sent and received files were gone.    From a previous post here, I found the sent and received faxes on one stored hard drive in C:\programdata\microsoft\windowsNT.  I looked at them an