DeskJet 2542 all-in-one: 2542 Deskjet all in one error: "the specified module could not be found" when installing on USB

Installation runs OK until the USB cable is connected, when the error message appears and the installation fails.

I have correctly installed and work the printer on another XP PC of a similar age - that is to say old.

I've updated the XP operating system to SP3 with many updates.

Check that ports USB read only data fits OK;

run a / v programs and malware, including Microsoft Safety Scanner;

check that the USB drivers are up to date;

software driver uninstalled and reinstalled with the software downloaded from HP;

performed the procedures detailed in HP Support Forum 4022116

The same error message.

It's for my elderly neighbour - help please!

The somewhat simpler answer to this problem was to do a clean install of XP SP2, accepting the necessary updates, and then install the printer software, downloaded from HP.  A lot of time but it worked, and the old PC runs a little faster!

Tags: HP Printers

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