DeskJet 2542 all-in-one: parse error message prints well

I kept getting this error trying to scan a document for the first time.

"An error occurred all in communicating with the device. Please check that the device is correctly connected and powered. »

To make sure that the printer is connected I printed a pdf on file on the computer and managed.

I installed from the given CD and I intalled software on the HP site that grew to my specific operating system OS X 10.9.  I checked my firewall and allowed him to be opened for printer sharing.  I restarted my modem wifi network, I restarted the computer, and I restarted the printer.  I have reset my printers and reselected this printer... which is the only printer that was available for selection.  The computer recognizes the printer completely, however it just keeps giving me the message quoted above for scanning.

Help, please.

Hello @Elochin and welcome to the Forums of HP!

I understand that you are having problems of scanning.  I would like to help!

You have problems, make a copy?

I have a few steps, I recommend you:

I suggest to remove the printer from your printing system, using this document: uninstalling the software of the printer.

Once you have deleted, I suggest to check and repair disk permissions: function to fix the permissions of all utility disk drive.

I also run your Apple updates: OS x: Mac App Store apps and OS X update

After the updates, I recommend reinstalling the HP Deskjet 2540-All - in - One Printer full feature software and drivers series.

Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

Tags: HP Printers

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