DeskJet 3050 a J611 series: I received a 0XB8268688 error code and the printer is offline. How can I solve this?

Word and Adobe tell me that the printer is offline.  I received the error code when I tried to turn the printer off.

Hello

Please try the steps below...

  1. While the printer turned on, unplug the power cord from the back of the printer.
  2. Turn off the wireless router.
  3. Wait 30 seconds.
  4. Connect the power cord to the printer. Look for the error.
  5. If there is ERROR, like you said, printer then needs to be REPAIRED.
  6. power on the router and look for the error. If there is ERROR, like you said, printer then needs to be REPAIRED.

If there is NO error and the printer shows offline when printing then download and run the HP print and Scan Doctor www.hp.com/go/tools

Tags: HP Printers

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