DeskJet 3050 all-in-One J610A series will not print an alignment page

I have owned this printer for a year and a half and have had little problems with it. When I inserted a new ink cartridge, it wouldn't print an alignment page. The display shows "load plain white paper on tray and press OK", I did. When I pressed OK, it says "printing" but made no sounds and nothing print. I tried the reset of the printer, the printer and the print spooler reset, cleaning, but nothing works. I can print other documents, but he always wonder to print a page of alignment first of all, that it refuses to print. I am at one loss for what else to do. Help?

My first thought would be to do a firmware update, but there is not an update for this printer.  It is not really a power problem since you are able to print any other documents.

You could try a reset by unplugging the power cord directly from the back of the printer when the printer is always on, and then disconnect the other end of the power cord.  Wait a minute and plug the power cord directly into a wall socket (not a surge protector or battery backup) and then again in the printer.

If there is no change, you might take a look at the following links and if you see a step not taken, that give a try.

Alignment failed

No more paper

Tags: HP Printers

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