DeskJet 3250: Deskjet 3250 only scans via Scan Doctor

The printer is connected is USB & wireless.  It will scan through Scan Doctor in both modes, but gives the error message "PC does not.» Check US / wireless... »

It prints well

Rob_F1

Hi @Rob_F1,

Welcome to the HP Forums, I'd love to help you to scan from your Deskjet 3250. I understand that you can scan print and Scan doctor, but not with the HP scanning software. You set the scan from the HP scanning software or the front panel of the printer?

I found a document that could help. This paper focuses on a type of wireless connection, but I think that the solutions presented may help you solve the problem: HP - printers Scanner card WLAN is lost (Windows).

Please let me know if that solves the problem, or if you need assistance. If this does not resolve the problem, please click Accept button Solution below to report your post as solved.

Tags: HP Printers

Similar Questions

  • The printer software e-all-in-one-HP Deskjet 3520 includes scan-to-searchable PDF function?

    The printer software e-all-in-one-HP Deskjet 3520 includes scan-to-searchable PDF function? I installed the full version of the software, and this isn't a scan option, only standard PDF. If it is not included with the not on this model is an alternative HP printer software that would work with this printer and if not, is there an all HP designed for home or small office printers still have this feature?

    Hello

    Please visit the following link:

    http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/does-the-HP-OfficeJet-4620-e-all-in-one-printer-software/m-p/2821615

    Kind regards.

  • HP Deskjet 3050 j610a scan error

    About a week ago my HP Deskjet 3050 multifunction j610a worked very well. However, sudden occurred a parsing error that can't be solved. Whenever I scan any document, the result is a totally black image with a lot of very thin vertical stripes on it. Changes color bands according to the type of analysis that I chose, they are white for the black and white scans or have several colors for the colored scans. Even without any document on the scanner, the analytical result is the same.

    I have uninstalled/reinstalled the software supplied with the device and did the same with the downloaded software from the HP site, but none of them worked.

    The Deskjet 3050 is connected to my PC (Windows 7 Professional 64-bit) via a wireless connection, but the problem also occurs when connected by USB cable.

    PS 1: The HP print and scan doctor found no no problem.
    PS 2: the print function of the unit works fine.

    Thanks for the clarification, because the same question appear while copying there seems to be a hardware failure of the scanner and not related to the software.

    Try following the steps below to solve such a failure, if the same continues contact HP technical support at the service of the unit:

    http://support.HP.com/us-en/document/c00587971

    in case the problem persists when you have completed all the steps listed, the phone number to contact HP is that by selecting your region and following techniques are supported after purchase below:

    http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

    Shlomi

  • HP Deskjet 1050: HP Deskjet 1050 print, scan, copy error

    Bula sir / maam,.

    It comes from Fiji,

    We used the HP Deskjet 1050 since 2010 until yesterday (25/11/2015), now (26/11/2015) is not printing, copying or scanning.

    Yesterday, I cleaned the bottom of the prnter (printer side), then all of the ink came out almost everywhere. Cleaned, changed (new) the two cylinders and it worked well.

    This morning all the printer lights are flashing (low in ink & so the witness of the paper). Could ' t print, photocopy or scan anything. When I opened the front of the printer check ink, the slotter of ink is not to stop in the Middle than usuall.

    When you try to SNA off-line the following note appears.

    Kindly need your advice on what I can do to solve this problem.

    Vinaka...

    Hi @Sevanaia in Fiji! I'd love to help you with your Deskjet 1050.

    Looks like you have had to face some problems all at once. Performing printing and Scan doctor could help. HP printing and doctor Scan is a free utility (tool) that allows to quickly resolve problems printing, scanning and connectivity, including but not limited to:

    • Connectivity:

      USB: Check that the USB connection from your computer to the HP product works properly.

      Network: Verifies that the network connection between your computer and your network is working properly.

    • Device Status Test: checks the errors of the device, such as paper, paper jams, stands transport and paper issues and provides instructions to resolve the error.

    • Driver: checks the driver missing or corrupt files.

    • Device Manager: check the problems in Device Manager that could prevent printing.

    • Device online: check if the product has been suspended or put in offline and then sets the State back in line if necessary.

    • Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print).

    • Port Match: check the port settings for the HP product.

    • Device conflicts: check the conflicts with other drivers, such as the other brands of printers.

    • Ink issues: check the cartridges and the ink levels for issues that affect the print quality.

    • Print settings: check and adjust the print quality settings.

    • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

    • Scan tests: check the scanning mechanism, drivers, and registry entries.

    Source: try the HP Print and Scan Doctor for Windows

    Click here to download and run the print and Scan Doctor > > www.hp.com/go/tools

    If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to find that the key and the box are both in a green circle.

    • If you see only the Green checkmarks (), the tool did not find any problem.

    • If you see green sides (), the utility identified a problem and fix it automatically.

  • If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

  • If you see a red X (), follow the onscreen instructions to fix the problem.

  • Thanks, I look forward to hearing back on your part.

  • HP deskjet F2100 series: cannot open Prnt & Scan doctor as the message says "another example of this application is already running.

    Hey @jollyroger4,

    Welcome to the Forums of HP Support!

    I understand that you have some problems with the printing of your Windows printer Deskjet F2100 10 PC. I can help you with that.

    First of all, to close your another instance of printing and scanning doctor:

    1. Close all other programs that you have open.
    2. Press Ctrl, Alt and del on your keyboard at the same time.
    3. Click Start Task Manager.
    4. Click the Applications tab.
    5. Click on the print and Scan Doctor listed.
    6. Click end task.

    If you are unable to open print and scan doctor, click the tab process and do the same thing with everything that has HP in the name.

    This should allow you to run the printing and scanning doctor and solve your problems.

    If you still have problems please let me know what problem you encounter and I should be able to help you further. If it solves your problem, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  • DeskJet 2544: 2544 Deskjet doesn't scan

    I recently bought and installed a Deskjet 2544 and used to print correctly.

    Today happened to be analyzed and it will not do - come with a message of:

    Tried to search for a missing driver but no joy. Help please.

    Hello @mark1066and welcome to the Forums of HP!

    I see that you are searching in the analysis questions.  I would like to help!

    I would recommend starting with a power reset.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

    I recommend also to download and run the HP print and Scan doctor.

    In addition, you have the same problem trying to make a copy?

    Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

  • HP 4515 PRINTER A DESKJET DOESN'T SCAN NOT WHILE

    I HAVE

    : WINDOWS OS 8.1 32-BIT

    PRINTER: HP PRINTER 4515 A DESKJET WHILE

    DURING THE LAST FEW DAYS MY PRINTER STOPPED SCANNING DOCUMENTS

    THE MESSAGE 'ANALYSIS NOW' KEEP COMING

    EARLIER, IT IS THE DIGITIZATION OF DOCUMENTS BUT NOW IT STOPPED MAKING

    ALL SOLUTIONS?

    Hi @ARYANPRINJHA ,

    I see by your post that you are unable to scan. I can help you with this.

    Download and run the Print and Scan doctor. It will diagnose the problem and could solve it automatically. Find and fix common printer problems using the tools of diagnosis HP for Windows?

    How is the printer connected? (USB, Ethernet, WiFi)

    What were the results when you ran the Print and Scan Doctor? (she print or scan, error messages)

    Good day!
    Thank you.

  • DeskJet 3050 has: Scan Options window

    Hello

    I have the DeskJet 3050 a printer and when I scan something it automatically scans in JPEG format. As I want to change my scans, I downloaded and installed the OCR software (I followed the instructions posted on the support forum HP, installation of the software for the HP Pro 8500 printer A910n JO). After you install this software, however, I can't find a scan window that allows me to choose the format for the scan options I'm about to do -: in other words, I don't have a window which now allows me to choose the RTF rather than JPEG. Do you know where I can find it?

    (the instructions given on the Support forum for this step are: 4) now open the HP Deskjet 3050 scan window. Select "Scan" everyday and in the dropdown for "Type", select "Rich TEXT" or «indexable PDF»

    (My problem is that I can't find the window of scanning HP DeskJet 3050 - and constantly scans automatically to JPEG format)

    Thank you

    First of all, you must have the drivers and software HP Deskjet full functionality installed.  The scanning software provided with the HP Deskjet 3050 does NOT include OCR capabilities.  However, the HP OfficeJet Pro 8500 a A910n printer come with OCR capabilities.  Thus, the installation of the software and driver for the OfficeJet included installing the OCR package that can be used by the HP Deskjet 3050 HP scanning software and the product HP OfficeJet.

    The HP scanning software are accessible in several ways:

    • #1 method - the Windows 7 Desktop: start-> all programs-> HP-> HP Deskjet 3050...-> HP Scan
    • #2 method - the Windows 7 Desktop: start-> all programs-> HP-> HP Deskjet 3050...-> HP Deskjet 3050...
    • Method #3 - Windws 7 Office: find HP Deskjet 3050 desktop icon; If it is present, run (double-click on).

    Method #2 and #3 will launch the Desktop Client software. Under the analysis section, choose 'Analyze a photo document' to launch the HP scanning software.

    • Method #4: Navigate to C:\Program Files (x 86) \HP\HP Deskjet 3050\bin; Run Scan.exe HP (double click).  (Note: the C: drive is the default installation drive, change accordingly if you have installed the software on a drive by default.)

    In the HP scanning software, you should see a number of shortcuts named Scan on the left panel of the dialog box.  Select the Scan shortcut named 'Scan' every day and change type of file to RTF settings in the right pane of the dialog box.  You can also create your own Scan shortcuts and configure the settings for scanning for this Scan shortcut to your liking, including the file type.

    Click on 'accept as Solution' if it has solved your problem, while others may find it.
    Although I am an employee of HP, I speak for myself and not for HP

    Give Kudos to say 'Thank you' by clicking the 'PLoP icon '.

  • All-in-one Deskjet 4645th: HP scanning takes a l-o-n-g time to load

    My DJ4645e works perfectly except that HP Scan via the wifi network loading time is very long (30-60 seconds).

    Firmware Version MZM1FN1418AR

    Version of the 032.002.188.47710 software

    Printer Driver Version 12.28.00.2027

    Any ideas?

    Thank you!

    Thanks for letting me know @ettieli.

    Download and run Print and Scan doctor. It will diagnose the problem and could solve it automatically. Let me know the results.
  • HP Deskjet 6700 Premium: Scan of the computer no longer works

    When I run a scan of my printer to the computer, I get an error message that says that there is no connection, or that the application of scanning the computer is currently in use.

    I can Scanner normally when you use the HP Scan SW initiated from my computer. I can Scanner normally the printer to a memory device to the printer.

    The HP Print & Scan Doctor SW says that everything is OK and day.

    Any ideas?

    Hello

    Thank you for using the HP Forums.

    YUO must ensure that you have the FULL features software installed first and then turn on computer scanning.

    If you have not installed the software FULL of features, the following resources will help you:

    HP printer install wizard for Windows
    http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe

    How to scan to computer

    Once you have installed the software:

    1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
    2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
    3 make sure you have "Enable" Scan of the computer. Also, make sure that the tab "automatically start Scan of the computer when I connect Windows" is checked if you want to perpetuate this feature. (the following video will show you how)

    Scan to computer

    If it does not, we suggest that you uninstall and reinstall the software features FULL.

    Hope that helps!

  • DeskJet 920C only print black (and red)

    Our deskjet is only an impression with red ink despite the installation of a tricolor ink pack nine. We thought that maybe the old tricolor cartridge was low on blue and yellow because it seems the problem had increased over time, but there is no such excuse for this one. This occurs on our Mac with different operating systems, so don't think that she is computer-related.

    Thanks in advance.

    Oh, when you said new cartridge I didn't know that they are 3 years has expired (which means that they have been manufactured in 2004 or 2005).  Your problem is most likely the outdated cartridge.

    Have you tried to do a service of cleaning cartridges through the driver (System Prefs, Print & Fax)?

  • HP Deskjet 970Cse only prints red after the new color cartridge installed.

    HP Deskjet 970Cse only prints red after the new color cartridge installed. I use black HP 45 and HP 78 color. Both are new. I know the printer is an older model, but it works well a month ago.  Any help would be appreciated.

    Thank you for your help.  It was a faulty cartridge.  I pressed a white cloth on the ink source and only yellow and blue were visible, without red (magenta).  I've returned the fabric and cartridge in the store (with my receipt) and managed to get another canister... it worked!  Both cartridges have dates of expiry of 2016.  Glad I didn't have to spend time troubleshooting my printer.

  • Problem of scanning even after the use of HP print & scan doctor

    Hello

    I have printer HP Deskjet 2050 J510 which gives me an error message "scanner communication cannot be established. I had visited the HP support portal & downloaded HP print & scan doctor. After you run this tool, it is said that it cannot solve the problem. It detects the first two steps of pilot (or can be) Manager & pilot agreed. But in the third stage it gets stuck to the top (win scanning can be, even after the restaring the computer). I use 32-bit windows.

    It seems that HP can't valer'evne fix bugs in its own products. It's pathetic.

    A real quick help will be appreciated...

    Hi alb7039,

    Follow the steps below to update the software to the latest version.

    First step: clear temp directory

    1. tap folder in the race or search programs and files of field

    2 Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).

    3. proceed to step 2 below

    Second step: downloaded and extracted to your system:

    1 download the drivers and full software features

    http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-79309-1&CC=US&DLC=en&LC=en&os=4063&Product=3635399&sw_lang=

    2. once the download is complete, double-click the file to extract the software.

    3. when the installation window opens, press the Cancel button to stop the installation

    4. tap folder in the race or search programs and files of field

    5. Locate and open the folder starting with 7z (example: 7zS2356)

    6. right click on the folder and select copy

    7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.

    8 open the 7z, that you just copied on your desktop

    9 open the Util folder

    10 open the CCC folder

    11 start the uninstall_L4

    12. once the uninstall is complete, restart the computer

    13. run disk cleanup from the tools Accessories\ system under all programs folder

    14. download and install the latest version of Adobe flash player

    http://www.Adobe.com/support/flashplayer/downloads.html

    15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.

    Let me know what you find?

  • HP LaserJet M13191 MFP: must run 'Print and scan doctor' whenever I need to print

    Whenever I need to print, the print job gets held in place in the queue...

    • 'Use printer offline' flashes
    • Status: "error - printing".
    • Port USB001

    After execution of HP print and Scan doctor, the print queue is cleared, I print the document again and it will work only once.  Next time I want to print, I have to restart the HP print and scan doctor, and then reprint the document.

    I'd appreciate any help/advice.

    Hey @everbloom2,

    Welcome to the Forums of HP Support!

    I understand that you have some problems with the printing of your Windows 7 PC to your printer Laserjet M1319. I can help you with that.

    To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

    1. If your printer is connected via USB cable to your PC, delete.
    2. Click on start and open devices and printers.
    3. Right-click on any icon of your printer listed.
    4. Click on remove the instrument.
    5. Repeat for all other icons of your printer listed.
    6. Click Start, in your type of Services Research and open Component Services.
    7. On the left, click Services (Local).
    8. On the right, do a right-click on print spooler.
    9. Click on stop.
    10. Open your drive C:\, Windows, System 32, coil, and printers.
    11. Delete everything in this folder.
    12. Return to the Component Services window.
    13. Right-click on print spooler.
    14. Click Start.
    15. If you removed the USB cable, connect. If this is not the case, go back to the devices and printers and click Add printer to add a new queue for your printer.

    Please let me know the results after following the above. If you are unable to resolve your problem, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  • HP ENVY 5660: Connected printer & print desktop PC and tablet. Print & Scan doctor says he is not and cannot be.

    A couple of weeks ago, we changed Internet providers & I plugged our devices (desktop, tablets, phones & printer) in the new system.  We now have AT & T U-verse with a cable of optical fiber to a hub not far from our House & a circuit dedicated copper from there to the router/gateway. They claim that we have a regular service of Mgbps 18.

    Everything seems to work very well. We had anything drop and do not cause any problems. However, our range of printers HP says that it is connected to the Internet. It provides all the correct information and it works very well in our devices. But the Asus desktop computer insisted that the printer is offline, even if I print documents from him. Today, Windows did an update and when I checked the update report that he said he could not update the printer because it is in offline mode and it will not be printed. Then I printed something again.

    This update failure is my real problem. When I checked in the settings in Windows 10 on the desktop, it also insisted that the printer is offline. So I clicked on the icon of the application for the Print & Scan doctor. He also insisted the printer is not connected and that it is unable to connect from the Internet. Yet once again, the printer prints despite this reported disconnection.

    I don't know if the printer is actually updated even if update report says that it is not. I have had no problem since the printer from the reconnect the devices and printer or the update today. After I've done 4 or 5 tries to install the software with printing & Scan app, I checked in the settings of Windows 10 and again, he has insisted that the printer is offline.

    However, earlier, I checked in the settings, printers and scanners again in 10 Windows on the computer from Asus desktop & for the first time it reports "Series of 5660 HP ENVY (network)" & "Serial number (5660 HP ENVY series)" as the customs declaration.  The first says that it cannot print when I tried a test page; but, the other printed a test page. Is the first representative of the scanner and it cannot print because no document has been selected?

    When I created this Asus desktop / printer in February when I bought them, I did it using WIFI only, using no USB connection, to do and the printer has always worked our devices just as it continues to do so.

    Again, my real problem is declared failure to Windows 10 update.

    Thank you for taking the time to browse this message and I thank you for your help.

    Hello

    Thank you for using the HP Forums.

    Can you try using a TCP/IP port?

    Creating a TCP IP port

    1. print a Configuration Page to get the printer IPv4 address (you can also tap on the icon wireless on the front panel of your printer to obtain the IP address)
    2. on your PC, go to the Panel control, devices and printers, right-click the printer and on the left, click printer properties, select the Ports tab.
    3. click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.
    4. Enter the IP address of the printer.

    This video resource will show you how do:

    Create & use TCP IP port

    Note that you can ALWAYS go back to the original port the HP software installed by selecting the HP port on the Ports tab (in the properties of the printer)

    Let us know if it works

Maybe you are looking for