DeskJet 3420: deskjet 3420 other driver installed, but the printer is still not printing

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  Open a command prompt window (start > run > cmd > OK)
  Type the following in the black command prompt window and press enter
  spooler request SC

  You should see something like this:
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  TYPE: 110 WIN32_OWN_PROCESS (interactive)
  STATE: 4 RUNNING
  (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN
  WIN32_EXIT_CODE: 0 (0X0)
  SERVICE_EXIT_CODE: 0 (0X0)
  CHECKPOINT: 0X0
  WAIT_HINT: 0X0

  What is the 'State' displayed for you?

  Open the Services applet (start > run > services.msc > OK) and scroll down to "print spooler".  The status should be started and the Startup Type should be automatic.  What are the parameters of your correspondents?  If your print spooler is stopped, you can try to launch it by clicking on the link, but I suspect that it stops again.  Please report the results of your efforts.

• I bought Adobe Acrobat Pro XI through Dell, the it - installed but the Basic program starts not even - the only thing I can do is open the forms - I'm tired of working with foreign personnel to solve my problems can someone seated?

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  Thank you

  Gene Davenport

  Hi gdavenpotx,

  No more, Adobe provides Acrobat XI, seems that you purchased from a dealer.

  Please run this tool cleaner uninstall all previous installer Acrobat Download Adobe Reader and Acrobat tool - Adobe Labs, retsrat your system & reinstall it using this link Download Adobe Acrobat products. Standard, Pro | DC, XI, X.

  Activate by using the serial key provided to you. If the serial key still does not work, please contact your Acrobat reseller.

  Kind regards
  Nicos

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  Hi Debleena5 and thanks for the suggestions, but I've reached the re-installation of the disc by using a bit 'out of the box' the thought process.

  I bought a box 2.5 "SATA to connect to any computer via the USB port to try to get something on the corrupted hard drive, but this failed. I then removed my new hard drive (which began at start up OK, as I mentioned in the question above) and placed in the case and plugged into my Windows 7 laptop. Once he had run up to speed I started to explore to see what files (or even at all) had been transferred during one of my recovery disks. I've not found much until I changed the "do not show hidden files and folders check" save a file that has been locked after you change the permissions, I went further and ended at the request of then ran CHKDISK and of course he scanned my drive and found and corrected some errors very quickly. After that, I unplugged then I went back to my Vista laptop and re-inserted the new hard drive in the broken machine.

  At this point, I was wondering if the disk drive on the machine may also have been damaged so I plugged a DVD player external via USB and changed the sequence to boot to the USB device. I started the laptop and the drive started to load the files and I could then complete the resettlement of these two disks and then to set up the machine as if I had just bought it.

  I'm very relieved that I managed to sort it out and now I have to upgrade to Windows 7 on this laptop that I read on and seems easy. Just a shame I can't copy the installation of my 2nd, portable more recent.

  Thanks again,

  Vanguard_1

• HP officejet 6500 installed but a printing software unknown device... no driver installed?

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  Hello Sosocompliterate,

  Thank you for your message.  This computer connects to your printer via the USB port?  If Yes, are you able to use other USB devices on your computer?  You can try to change the output port the printer is connected to exclude a possible bad USB port on your computer.  Otherwise, if USB is detected on your computer and that you can't always not to recognize the printer, the result is most likely a bad cable or a defective printer.
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  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• Windows was able to successfully install device driver software, but the driver has encountered a problem when he tried to run. The problem code is 43.

  Windows was able to successfully install device driver software, but the driver has encountered a problem when he tried to run. The problem code is 43.

  Signature of the problem:
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  Configure the class GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
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  Driver name: nvlddmkm.sys
  Driver version: 8.17.13.142
  Driver date: 15/05/2012
  OS version: 6.0.6001.2.1.0.768.2
  Locale ID: 1033

  Hi, Senga,

  Start > right click on computer

  Select manage

  Click on continue in the UAC window

  Click on Device Manager

  Click on the + sign next to the device

  Right click on driver and select rollback

  If the cancellation is dimmed, select uninstall

  Close Device Manager

  Back to zero computer and Windows will reinstall the driver

  Go to the manufacturer website, download the updated driver to update and save it to the desktop

  Double-click the .exe file to install

  You can also try booting in safe mode with network.  Download the following tool and run a scan complete to rule out malware.

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=16

• I have version 6 Creative Suite Design Standard disc. When I tried to install the software on my new laptop, several components have been installed, but Acrobat and Illustrator were not. The system returned the following message: "Adobe genuine software c

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• LaserJet P1102: Installed drivers, showing that this page is printing but the printer usually take measures

  Hello

  my printer of seams run very well on old runing computer dell laptop win 7. Now I switched to OSX Yosemite, MacBook Air and I have problems with printing. I have instaled nessesery pilots, even been updated for them, but I can't find a way to print something.

  When I turn on my printer, conect to the laptop via the usb port, press to print the page, I can see that the document is on the queue and also the State of ptinting. Driver is actually showing me the wrong results, as printer prints pages and how much left, but the printer will take no action.

  I don't know what can be the problem, because my printer works. It may be a driver, but I think it's an official for this printer so I'm stuck.

  Best regards

  Milan Radojevic

  Hey @iznogud92,

  Welcome to the Forum from HP Support.

  I see that you are unable to print from the Mac using your HP LaserJet Pro P1102 printer.  I want to help you with this.  I have some suggestions that might help.

  Try the following steps:

  1. Uninstall the printer - click here for instructions.
  2. Fix permissions of the disc on your Mac - click here for instructions.
  3. Once you have finished running the utility above, restart your computer.
  4. Finally, click here to reinstall your printer.

  You are able to print from Mac now?  If not,

  You can add the printer manually and use a generic driver built-in.  Here's how:

  • Click on the black Apple
  • Click on System Preferences
  • Click Print & Fax, print & Scan or Printers & Scanners

  

  • Click the Plus (+)
  • If the Mac detects the connection of your printer (either via usb or wireless) click on 'Use' as shown below
  • Select the generic driver printer PCL

  

  Note that this installation method is not guaranteed, but it could serve as a basic solution.  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support.  Have a great day!

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  Because Windows 7 is in limited stock because Microsoft ended sales in October 2013, this created demand due to its rarity. This means the retail boxed copies request a bonus, while the OEM System Builder copies remain affordable.

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  Try HP Print and Scan Doctor
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