DeskJet 3522: Black ink does not print

My HP Deskjet 3522 ceased to print anything in black.  Color printing very well.

I cleaned the printhead for 5 times, run printer many pages, test and have downloaded and run the utility HP print and scan doctor.  There are some impressions of text improved, now black in a very pale blue gray, which I think is better than nothing at all.

I read on the forum that it is a fairly frequent problem and am surprised that there is no solution provided by HP.  I understand that if you do not often print it can be some dried up ink cluttering up the printhead.  I print on a regular basis and replace my cartridges regularly.

About 2 years ago, this happened with my previous HP printer.  I replaced it with this one.  I arrived at the end of the life cycle of the printer a HP?  If so, I'm probably not inclined to get another HP, although I have always appreciated the help of HP printers.

Does anyone know a solution to this problem?

Hi again,

It's good to hear that you use genuine HP cartridges. HP does not guarantee the reloaded cartridges or HP. And that brings me to this:

If a black cartridge ran last night, and you replace it. Do you have any questions before or after you have replaced the cartridge (or both)?

From the sounds of it, you are having problems with a new cartridge. If this is the case, you should check the warranty status. If it's a cartridge defective out of the box, it should be under warranty. To check the warranty on your ink supplies, go to hp.com/go/learnaboutsupplies , select your country/region, and then review the information of limited warranty for your supplies.

I hope that helps!

Tags: HP Printers

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