DeskJet 3835: Black vertical lines when scanning - Deskjet 3835

Hello

Whenever I scan using the document feeder, there are black vertical lines showing on the picture. This happens with the dish however. The printer is the 3835 Deskjet all in one set. Receive your answer. Thank you.

The lines that you describe would generally caused by a small file specifications (or some spec) on the thin glass to the left of the bed main scanner.  Open the scanner cover and clean the thin glass.  It can help to shine a bright light which is held at a slight angle to the bed of the front.  This would be to highlight the areas to be cleaned.

Tags: HP Printers

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