DeskJet 3835: Scanning Doc feeder does not

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• HP Deskjet F4224 scan to PDF does not work

  Windows XP operating system. I want to scan a document and have a power of pdf. Menu of the printer does not offer this. Limits of output TIF file. I want much less space resulting output pdf. I have used other printers and they offered the alternative of output pdf in the respective menus of printout.

  Hello perfect

  Thanks for letting me know that you will go overseas. I would like to know if it works or not.

• Photosmart 7520 (new) Auto Doc feeder does not work screaming loud noise.

  I just bought this new in box of a second party.  He was obviously nine original bag/Ribbon plastic on the entire unit.  Everything works fine but the car doc feeeder on power unit it is that loud screetching noise sounds like there is always a piece of tape somewhere.  I looked everywhere in TI lifted lids etc.  I had several hp printers and scanners with feeders doc auto know so well.  When you try to use the doc feeder it will move a few short clicks then paper error anyway inseterted, when I click to start a second or third time it advances once again very shortly.  I am handy with tools, etc.. Any suggestions?  Maybe it's under warranty even though I'm not 'original '?

  Thank you

  Stem

  Hey Capt-Rod,

  It is quite possible that the printer is under warranty. It is not based on the buyer, but according to the serial number of the printer. Please, either use the following link. Check your product warranty or call HP.

  If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.

  From your description, it seems that you have done the troubleshooting necessary, but please plan to take a look at the following link. HP Photosmart 7520 e-all-in-one printer series - when using the ADF, one "original jam: clear jam and press OK' Message displays on the all-in-one."

  You will find a not just yet, you will need to complete and could very well solve the problem.

  I hope this helps.

• Photosmart HP 7520: Scan to email does not work

  Hello

  For the last few days I am facing problems of scan to e-mail function. It gives me an error - "failed to connect to Web Services. "Confirm access to the internet and try again. I checked access to internet, is turned off and turned back on, but everything is fine, except that scanning to e-mail still does not work.

  I also tried the suggestion of manual entry of the DNS server in the DNS address configuration, but it does not work.

  Kindly help.

  Kind regards

  Alok

  Hello @alok7,

  Welcome to the HP community!

  I understand that you have a problem with scanning to E-mail app on e-all-in-one printer, HP Photosmart 7520. I'd love to help you with this.

  Here are the steps I suggest to try everything first:

  Network Power Reset:

  We'll leave the router and unplug the power cable (NOTE: do not reset the router.), and then do the same with the printer and shut down the computer. After a minute, plug in the router, wait to fully turn on, then plug the printer back in and wait for the wireless light become solid. Once the router and the printer are on, go ahead and re - turn on the computer. This will refresh the network connection.

  Restore the default settings of the network and reconnect:

  1. on the front panel of the printer, press your up wireless icon

  2. Select settings.

  3. Select restore default network settings.

  4 turn on your printer.

  5. once it is initialized to save, press the wireless icon again.

  6. Select settings.

  7. Select Wireless Assistant , and then follow the prompts to enter the details of your wireless network.

  8. try to activate the web services again.

  Configure a manual DNS for your printer:

  You mentioned that you have already tried defining a manual DNS for your printer, DNS that you used. If you have not already tried so, I suggest to use primary like DNS 8.8.8.8 and 8.8.4.4 as the secondary DNS.

  If your web services connected, even if scanning to email does not work, you may need to reset the web services on the device.

  NOTE: Reset web services clears the custom email ePrint you have configured on your printer. Please be aware that if you have a personalized email ePrint, after doing this, you will need to configure again and will not be able to use the same address.

  1. press the Web Services button on the front panel.
  2. tap on settings.
  3. pressremove web services"and confirm deletion.
  This will bring you to the homepage.
  4. press on the icon Web Services , once again on the printer and go through the installation process.

  5. once the web service has been activated again, try to configure your scan to E-mail

  Please reply to let me know if these measures have helped to solve your problem.

  Thanks for posting!

  

• HP Officejet Pro L7700 Series: HP CUE scanning flow component does not work HP C8192A

  After being able to scan with my HP Officejet Pro L7700 Series a few years, I suddenly surprised by the message "HP CUE-scanning flow component does not respond," it is impossible for me to analyze using my WiFi connection. Scanning to a USB is the only remaining option. I used HP Print and Scan doctor, but that was of no use.

  What can I do else?

  Hi @Andries49

  Andries49 wrote:

  Dear Sunshyn2005,

  Thank you for your response. It did not solve my problem, however, as I can't find the 'hpqscnvw"- file. The only file (exec) that 'sc' in its name was "hpiscnapp", but a double click that does not start the digitization program.

  When you reply to a message on the HP Forums, please check that you use the button on the web page just below the message you are replying to.

  Please follow the following steps to perform an uninstall of compression and a new facility;

  1. Hold down the Windows Logo key () on the keyboard and the 'R' to open the dialog box run, type %temp%
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  3. Download the software and choose Save as, save to desktop > OJProL7X00_Full_14.exe
  4. After downloading software and extracts, reopen the temp folder, use the instructions in step 1.
  5. Locate and open the folder starting with 7z (example: 7zS2356)
  6. Open the folder Util
     
  7. The CCC folder
  8. If you have a computer HP run the L3uninstall.exe. If you have annon HP computer run the L4uninstall.exe
  9. Once the uninstall is complete, reboot the computer
  10. Follow these steps to reset the registry settings and options for Windows Installer.

• Where can I find "Windows Fax and Scan" if it does not appear under my "all programs"?

  Where can I find "Windows Fax and Scan" if it does not appear under my "all programs"?

  WIndows Fax and Scan is only supplied with Vista business, full and firm.

  http://Windows.Microsoft.com/en-us/Windows-Vista/send-a-fax

• HP Officejet 4500 g510-m, it scans, but it does not print

  Hello

  I have a HP Officejet 4500 g510-m, which seems to work fine. When I connect it to my laptop, which is a Sony VAIO with windows 7 64 bit, using a usb cable it scans normally but it does not print. There is no error push up, even in the print queue's list as his impression, just not as a document waiting or anything. I've uninstalled and reinstalled the drivers, but nothing happened.  I used printing HP and doctor Scan of your site and it print an internal test page, but not one sent from the computer, so he said that this is not a hardware problem, but something is wrong with the software. On other computers, it works fine. Could you help me?

  Thank you

  Lena

  Hi Lena,.

  Please try to use an alternative driver steps and let me know if this helps,

  It should then allow any functionality such as printing, scanning and fax.

  Open Control Panel, and then select devices and printers.

  Right-click on the icon HP Officejet 4500 (be sure not to select the icon of the series Fax 4500), and then select printer properties.

  If there is no such icon 4500, that it can be combined under any other icon, right-click on the computer icon and look then to the properties of the printer, if not do a right-click any listed printer and check if the icon of 4500 sub list the properties of the printer option.

  Click the Advanced tab, and then click new driver. Follow the dialog box until the sweepers list appears, select HP, and then select the HP Deskjet 6940 printer (it is alphabetic sorted by different printers series)... If there is no such clcik pilot the Windows Update icon and allow it some time to update, and then search the list once again appear.

  Follow the steps to complete the wizard and confirm a dialog window, then try to pritning with HP Deskjet 6940 replacement icon.

  You can see any difference?

  Shlomi

• HP LaserJet Pro M127fn MFP: Automatic document feeder does not detect documents loaded on it

  Hello

  I use all of this in one previous machine a few months. Since the last two weeks than its automatic document feeder is not detect documents loaded on it, while it is perfectly flat scanner scanning and printing as well. This machine is connected via a usb cable. I tried all the troubleshooting options available including resetting the printer, cleaning ADF etc etc sensors I also tried the update the bios of the printer, but it does not work for me and feeder is constantly unable to detect documents loaded on it. I searched the whole forum but did not find any message an answer fast and good, therefore, will be highly appreciated in this regard. Thank you

  Hey @Mohsan_IT,

  Welcome to the Forums of HP Support!

  I would like to help you today to address the issue of automatic documents feeder sensor you encounter on your HP LaserJet Pro MFP M127fn. Please include all the troubleshooting steps that you received before you reach out for support. Right now, you have completed all the troubleshooting steps supported in your efforts to solve this problem. If you want to confirm that everything was done correctly, please see the following two positions:

  • Can not copy or scan of FDA (autofeed) on LaserJet 127fn MFP
  • ADF works does not in all new Pro LaserJet MFP M127-M128

  All steps in the discussions that I provided above must be made without success, then the last step would be to perform the programming reset NVRAM on your printer. Now I will send you a private Message with instructions on how to reset the NVRAM. Please check your private Messages for instructions.

  Good luck!

• scan doc feeder perpendicular black strip.

  My HP Officejet Pro 8630 scans a black band perpendicular Sun BUT only in the doc feeder.  The band is not physically printed on the document when it is scanned.  Charger doc copy perfectly, and scanning flat is perfect.  How can I fix it?  Hope I just clean something.  Curious to know why the driver alone doc - it is not a scanner separated is - this?

  Hello and welcome to the HP support community!

  A black band that appears when the upper tray is used is often due to a tiny grain of dirt or paper that is stuck in the narrow window that is right outside the window flat.  The scanner, camera itself parks in this slot, while the paper feeds past.

  Look for the band to the edge of the bucket.  Use canned air to blow everything that can be stuck there.

  I had this case with my HP AIO printer before and found the answer here on the Forum!

  WyreNut

• HP Deskjet 3545: hp deskjet 3545 my desktop pc does not connect to the printer via the usb port

  Hello

  I installed all the drivers and the software correctly and the printer can communicate with my desktop pc for problem analysis, but when I open an editor like notepad, word, write something in them or when I open a photo and when I try to print, it cannot communicate with the printer. I used same HP print and Scan Doctor in order to study the problem by clicking on the button "Correct the impression", in the program, he sees even my connected printer (usb) or same (LAN), but printing HP and Scan doctor after reviewing all the steps and ticks as ok, when he said "try to send the test page" and when he tries to send it to the printer It does not send and I choose "no print" to see which program will thus be, discover the program this time said "send the in-house test page", and I chose this option to send it internally and the printer works. The program says "there is a problem which can not find this application for assistance. try to uninstall and reinstall the drivers as an adviser"but I uninstalled and reinstalled the drivers and seems that there is no error, or any problem with the drivers, but seems that it cannot connect to the printer, even if I can use the scanner of my office and it connects to the printer without problem. What can be the problem? How can we solve this problem? any help would be appreciated. Thank you. Windows XP Professional Edition, 32-bit SP3 is installed on my desktop.

  Sincerely

  Hello metehangunaydin,

  Please try the procedure below so that you can at least be able to print.

  1. click on the Start button on the computer.
  2. then click on Control Panel.
  3. then printers and faxes
  4. in the top left, click on add a printer
  5. click Add a local printer
  6. and while "Use an existing port" is selected, select "Virtual USB port... "and then click Next.
  "7. in the manufacturer list, select HP, then under the Deskjet 990 c printer list", then click Next and complete the wizard

  Now try printing. It should work.

• Photosmart 5510 e - all-in - One: Photosmart 5510 - scanning with iMac does not work

  After you have reinstalled the SW printer via the home network, the scan function is not visible when I opened the printer on my iMac. After the first installation has worked well. Then I had to reinstall all the SW on my Mac, so I lost the first installation of my printer. What can I do?

  Hi @HWEB

  What happens when you try to scan? Do you have a message of error before or during transmission scan, or do the software is not open? Maybe you can not locate the software now, or the software cannot communicate with the printer.

  While I wait for you, if the problem occurs when you print from several programs, please follow the steps below and let me know the results of your efforts.

  Scrub / uninstall

  • Open the Applications folder > HP or Hewlett-Packard folder > Uninstall HP
  • Click continue, click on one of the printers in the list.
  • * Only perform this step if you have not all other HP printers.  Press and hold the Option, control and command, while now the three buttons.
    
  • Click Uninstall.

  Manually uninstall the remaining files potentially - I apologize in advance is not a fun task! I'll try to make it easy to follow. Some of the files described in the following steps can be found, if you can't find one of the files or folders on your computer, do not be alarmed.

  Move the files or folders to the Recycle Bin, drag and drop

  • Macintosh HD/Applications / /Hewlett-Packard folder
  • Macintosh HD/Library/Application Support /- delete all files and folders on HP/Hewlett Packard
  • In Macintosh HD/Library/Caches - delete all files and folders on HP/Hewlett Packard
  • Macintosh HD/Library/Documentation/Help /- delete all files and folders on HP/Hewlett Packard
  • MacintoshHD/Library/Frameworks/HPServicesInterface.framework
  • MacintoshHD/Library/Frameworks/HPSmartX.framework
  • Macintosh HD/Library/Image Capture / TWAIN Data Sources /HP Scan Pro
  • In Macintosh HD/Library/Image Capture/Scripts - delete all files and folders on HP/Hewlett Packard
  • In Macintosh HD/Library/Preferences - delete all files and folders on HP/Hewlett Packard

  Move the Macintoshloginwindow.plist on the desktop. NOTE: Does not delete the loginwindow.plist file during the manual uninstallation may cause uninstall be retained.

  • In Macintosh HD/library/printers/hp - delete the folder
  • In Macintosh HD/Library/StartupItems, drag the following files in the trash, IO HP and HP trap monitor
  • In Macintosh HD/users/username (this should have a symbol of a house next to him) / Library/Preferences, drag the following files to the Trash: * all files starting with com.apple.print, * all files starting with com.hp, * all files beginning with Hewlett-Packard, * files starting with HP or hp
  • In MacintoshHD/users/USERNAME/Library/printers, drag all all-in-one printers listed here in the trash.
  • Drag the icons of HP from the dock and drop it onto a blank space on the desktop. The icon will disappear.

  Close all open windows.
  Turn it back on.
  Empty the trash.

  Reset the printing system

  1. Click on the Apple icon ( ), then click on System Preferences.

• HP DeskJet 3050 J610: HP DeskJet 3050 J610 black ink does not print

  Out of the blue, black ink stopped printing. First, I cleaned the cartridges, 3 times! Still did not work. Checked ink levels and he showed weak but not outside. I replaced the black cartridge still and it does not always print all black. I can't print an alignment page because there is no black ink. Tried all troubleshooting techniques, read the manual of the printer recommended, etc.. I just need to but a new printer. Not sure that this will not be HP because I'm already the $50 for ink cartridge.

  Can anyone help?

  Thanks in advance.

  Try here.

  http://support.HP.com/us-en/product/HP-DeskJet-3050-all-in-one-printer-series-J610/4066450/document/c02206095/

  Let us know.

• HP Deskjet Ink Advantage 4645: ePrint does not work

  I bought HP Deskjet Ink Advantage 4645. Start ePrint feature is impossible.

  I do the following:

  (1) press (ePrint) buttons at the front.

  ((2) I get a failure... as ' proxy or Internet to check connection settings).

  (3) given that I see the work perfect Internet connection, but on the settings, I found that there is no value of proxy and the port is 0.

  I live in Greece (maybe the functionality is supported by my country?)

  Thank you

  Hello

  I hope that you were trying to save the printer directly from the front of the printers, this is an additional method to enable the web service.

  Once you connect your printer with the cable network, let the printer get the IP address.

  Now plug your laptop or your PC in the same network.

  Type the IP address of your printer in the address bar of the browser and hit enter.

  Now, you will see the embedded Web Services Page.

  Access the Web Service tab and click Activate or click the eprint on the façade of the printers and proceed with the registration process.

  Now, the printer must be turned on and print a sheet with the claim code.

  NOTE: If you don't see the Embedded web services page, try unplugging all other devices out of the laptop and printer, then restart the wifi, the printer should pick up the IP address and connect to the internet.

  Your Internet service provider must be able to provide the settings of proxy for your network if its still does not.

  Kind regards

  Oliver

• HP Officejet 6700 Premium: Scan function screen does not come to the top when selected

  After updating Windows 10, the scan function when selected in the application wizard does not come to the top. Installed the driver updated, no effect.

  Hello

  Thank you for using the forum.

  You have downloaded and installed the FULL features of HP software?

  Here is the link for convenience:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-6700-premium-e-all-in-one-printer-series-H711/4322971/model/4323605#Z7_3054ICK0K8UDA0AQC11TA930O2

  We suggest that you uninstall the current drivers before reinstalling the software downloaded full of features.

  Hope that helps.

  Please click on "Bravo Thumbs up" as an encouragement and "Accept as solution" if it helped to solve your problem.

• scan HP 4625 does not

  My scanner hp4625 problem does not

  Good morning Aye725 and welcome to the forums of HP!

  I see you have a 4625 Officejet who is not able to scan immediately. I'm sorry to hear that, but once I'm able to do a little more information from you, I'd be happy to have another look in things

  1. what version of Windows or Mac work?

  2. is the printer connected via USB or wireless?

  3. do you get errors trying to analyze? If so, what are they?

  4. are you able to make a copy on the printer?

  5. is the printer connected directly to a wall outlet? If this isn't the case, please move to one.

  In the meantime, if you are using Windows, please download and run the HP print and Scan Doctor and follow suggestions it may have to offer.

  Once I have this information I will do my best to help you better!