DeskJet 460, cannot use the Toolbox Windows in Windows 7

Just bought mobile printer HP Deskjet 460 take traveling with the new laptop, which will no doubt be Windows 8.  Installed printer on my computer running Windows 7.  Installed automatically when I plugged it in.  Do not have installation CD.  Downloaded Windows box to tools on the HP site, but when I try to use it I get message cannot use it because the printer driver is not installed.  Tried the solution I found in this forum to run the Toolbox in compatibility mode for Vista and that caused a window to open it by saying I need to align the cartridges, but the Toolbox then basically hangs and will not function.  How can I perform the functions described in the user guide when they say open the Toolbox?

The printer prints large so far, but I have a feeling I'll need Toolbox afterwards.

Is this printer just not completely compatible with Windows 7 or 8?

Is there another way outside the Toolbox to align the cartridges or clean them or what is in the box at tools?

Advertisement

Hi @KathyAtHome

There is no complete software driver for the 460 Deskjet which is compatible with Windows 7 or 8, instead, you use a driver in OS and features.

With the - OS driver, some of the buttons on the product do not work, and some of the advanced features of these products are not available. For more information about your driver in the OS and see workarounds for lost features, go to the frequently asked questions section.

You can see, " ", "workaround solutions use following HP Toolbox when you install the product using the driver in Windows 7. "

BUT,

You can use the print HP and doctor Scan to perform this maintenance like cleaning the print heads and to check ink levels.

Click here to download and run the print and Scan Doctor > www.hp.com/go/tools

If you need help, let me know if this resolves the issue, please let me know by marking this message as "accept as a Solution. Thank you.

Tags: HP Printers

Similar Questions

Maybe you are looking for

  • SATA II or SATA III?

    How can I determine if my HP Pavilion HPE h8-1160 CTO supports SATA III?  HP documentation seems not to be specific about SATA II or SATA III.  Considering an upgrade of the SDS.  Thank you.

  • the backup of Microsoft Office for Mac to iCloud

    I can't save my documents from within Microsoft Office for Mac on my iMac in the iCloud?  Does anyone have a suggestion?    "HE."

  • Microsoft fixit center has no button, no error message

    There is no button, no error message, action column is empty. FixIt center has never been run.

  • Update Retriever: catalog file not found

    For the last two days, I was unable to get updates for Extractor updated on any of my laptops. This includes the types of machine 8932, 2714, 2241 and 2243. Everything for Windows 7. I also get this error on my 2714 for Windows XP. Is there a problem

  • Failure HP 650 HDD

    Hello I get the message of failure HHD. Failure ID is 9GBTG92-6T67AW-MFKSW1-60RC03. Product ID H5L63ES #BCM. So, if you can let me know if I have to ask for replacement or what kind of failure is the following. Thanks for the reply