DeskJet 4625: HP deskjet 4625 does not show ink levels in app AiO

Two related problems please, it seems Windows 10 last updated:

1. after the update, I was able to get the printer going again to remove and reinstall then using the latest HP driver (from the HP site) and as a plugged USB printer. Works fine, but I see no longer the ink levels. AiO says "information is not available at this time." Can someone tell how can I see the suply of ink levels. Don't help out them and their detention until the window!

2. I would like to go back to a wireless connection that I had before the cleaned Windows 10 update only. Should I reinstall completely? We have dubious wireless here and I had connected the TWO Wireless USB before which was easy because I've always had a connection. Is it still possible?

Thank you!!

Hi @niochorio,

Thank you for joining the HP Forums!

I saw your post on how your ink levels are not displayed and you want to go on a wireless connection with your printer HP Deskjet 4625. I'm happy to help you!

To check the ink levels estimated from the printer control panel

1. from the home screen, press the (Setup) button.

2. using the buttons on the right, select information of ink and then select estimated ink levels.

For the wireless connection. See Configuring the printer wireless (Windows).

Do not forget to return to this topic and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

I hope this helps!

Tags: HP Printers

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