DeskJet 5550 does not print after I installed new black ink cartridge.

I recently got a new Dell with Windows Vista 64 - bit OS.  Printer was working fine until I replaced the black ink cartridge.  Print the control page as usual after you install the cartridge, it will not print anything else now.  Not even a test page.  I tried taking the cartridge out and put it back in.  Tried to pull the plug on the back of the printer and plug it back.  Tried turning the printer off and on again.  Also tried to restart the computer.  I downloaded the HP Print Diagnostic report and could not find any problems.  Could there be a problem with the ink cartridge itself?

Well first of all, I went and bought a different black ink cartridge to remove the cartridge in the problem.  This was not it.  Then I unplugged the printer and cleaned thoroughly and connected plug.  Still did not work.  Then I went into the properties on my printer and started to play with the settings.  FINALLY I FIXED IT!  I clicked on the tab advanced and then click Print Processor.  I then changed to WinPrint and retried the Test Page printing under the general tab and it worked!  Woo Hoo!

Tags: HP Printers

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