DeskJet 6122 prints only black

I use a macbook pro with OX 10.8 and connected via USB.  When I print a diagnostic page, there is no problem.  When I try to print a photo using Photoshop, preview, etc.  All I get are black images.  I put in new cartridges, cleaning and reloading the drivers.  What Miss me?  This is something recent passing, I printed in color with prior arrangement.

Thank you.

Hello

The Deskjet 6122 is no longer officially supported on OS X 10.6 or newer versions, due the generic driver use color printing is not available:

http://support.HP.com/us-en/document/c01856359

Try to install a 3rd party driver that supports your printer model and compatible with 10.8, HPIJS seems to support it.

Be sure to intall one of the required 3 prior downloads following the printer Set Up instructions:

http://www.linuxfoundation.org/collaborate/workgroups/OpenPrinting/macosxhpijs

Hope that helps,

Shlomi

Tags: HP Printers

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