DeskJet f380 recognized as printer, but not scanner

Similar Questions

• HP iPrint App for iPad sees the printer but not scanner

  My WiFi iPad has the HP iPrint app installed.

  I can see the (HP F4580, All In One) printer and printing, but the iPad app does not see the scanner (which is the same device).

  Clues?

  Thank you!

  Well Yes, the iPrint app is just that - for printing.  It does not analyze.

• DeskJet F340 AiO will print but not scan

  I recently got a new Macbook pro OS 10.6.4 (Snow Leopard) and hooked up to my old printer to it. Previously, I had been printing/scanning out of a Macbook under Leopard, I think that (circa 2006).

  Printing works fine, but when I try to scan a picture I still get the same error. HP Scan Pro appears, the scanner starts a buzz and do its thing, but on that Mid-scan a window pops up that says: "Sorry, an unknown error has occurred" and abandons him. I downloaded and installed the software on the HP site for this printer when I first connected it up to my new computer, so I don't think that I am devoid of software. I have reset the system print, uninstalled/reinstalled the software and deleted and then added the printer to my preferences system, all to nothing does not.

  Anyone know what this mysterious "uknown error" might be and how I could fix this? Thanks in advance!

  Download the drivers for printer/scanner update from Apple.  They are sometimes different from what is responsible for the operating system.

• OfficeJet 6600. Works as a printer, but not able to start the scanner.

  OfficeJet 6600. Works as a printer, but not able to start the scanner.

  I am facing a strange behaviour of my camera. I tried to find similar problems on the forum, but did not succeed.

  I started it 2 days (near my 5610 old which seems to have problems of aging). I use a Sony VAIO PC, OS Win7-Pro, updated.

  Running the appliance following the instructions of the poster. Presents the installation CD. Wireless net was successful and the screen of the device is to give the corresponding IP address.

  But this IP has realized the configuration SW is not recognized. I tried thousands of times, switching and on different devices (router, printer and pc) in the order required, uninstall and reinstall the device.

  However, despite the property intellectual not recognized the device functioning as a "printer".

  But I need to use it as a scanner.

  Procedure by selecting the "scan to PC" screen of the device (only available as an option) I get the message "to ensure that the feature is turned on" and I am prompted to 'open the printer HP SW,... '. ».

  Go to Windows and by clicking on "HP SCAN" in the HP/HP Officejet 6600 directory I get the a warning window stating "HP Officejet unidentified 6600.

  Can someone, please?

  Thank you in advance.

  Hey,.

  Try this document! A "no computer has detected" or "Connection error" message when scanning for HP Officejet 6600 e-all-in-one and 6700 Premium e-All-in-One Printer Series (H711)

  Have a great day!

• IJ Scanner Utility will print but not scan from iMac

  I have used this gun for more than a year Mx920 - no problem. Had a paper jam. Erased. Can always print and copy. But when you try to scan the computer, I have the error 2.156.0 Jet "scanner is off or usb is not connected".

  Re-downloaded and installed the drivers. Once I installed the drivers 'successfully', I can't find where to use it.

  Print but not scan. Woman can scan his MacBook. Therefore my iMac to my printer.

  10.10.5 Yosemite

  Try to launch the Image Capture. In the left pane, the Canon MX920 should show under the shared section.

  Another option is the Canon IJ Scan Utility (Applications/Utilities/IJ Scan/Canon IJ Scan Canon utility)

• HP Deskjet ink Advantage 3525: it will print but not scan or copy

  My Hp Deskjet Ink 3525 advantage will print but not copy or scan? I downloaded the latest software drivers, uninstalled and re-installed the prorgamme but nothing helped. Help, please. Thank you

  Rob

  Hello Citimba,

  On the main screen on the printer, press return, cancel, back, back button successively. You see Help menu, press the ok button, then use top / down arrow button to find the menu reset, reset complete semi selection and press the ok button.

  It's troubleshooting last step which I recommend. If this does not solve your problem unfortunately you will need to replace the printer.

  Say thank you by clicking on the Bravo thumb upwards in the post.
  If my post to fix your problem please mark it as an acceptable Solution

• HP 2210 printer all-in-one: after updating WIndows 10, I can print but not scan with my HP 2210 all in one

  I've updated to Windows 10 and since then I can print but not scan with my HP 2210 all-in-one printer.  I tried to download the software updates, but nothing seems to work.  Any suggestions

  Hi @Sajapand @ddegan

  I see that you both scan problems after upgrade to Windows 10, and I may be able to help.

  Most of the products have updated software available on the HP support Web site for Windows 10.

  I also saw a few posts that say Windows 8.1 driver works for Windows 10 as well, then you could try also.

  HP provides a free tool called HP Print and Scan doctor to diagnose and troubleshoot printing and scanning problems. I recommend you to download and run the HP print and Scan Doctor , if she doesn't fix it automatically I would know what errors or messages that you receive.

  Do you know if you are able to scan using paint?

  To perform a scan of the painting: HP Multifunction printers - how Scan: Windows 8

  (This is the same for Windows 10, of what I said)

  1. Click the Start button () in the lower left corner of the screen, click on Searchand type Paint.
  2. Click on the painting in the results.
  3. Click fileand then click on from a scanner or camera.
  4. Select your printer, click OK, and then click Scan.

  Please let me know if any of these steps has resolved your problem, or if there is anything else I can do to help.

  I look forward to hear from you!

  Thank you

• All OfficeJet5610v in a HP: HP printer will print but not copy

  HP printer will print, but not copy.  This computer printout, will be printed over the clouds, will analyse and will fax, very well. However, he suddenly stopped making copies. The scanner bar through the glass and lights, but he won't have a copy. All pages Gush in white.

  Hello @MTAI,

  Welcome to the Forums of HP Support!

  I would like to help you today to address the issue of copies in white that you encounter during the copy of your HP Officejet 5610v all-in-One Printer. To be honest, this problem looks more because of printing system, rather than a failure of the copy. The reason is because the copy uses the same exact material like scanning components. Because you are able to scan without problem on your computer Windows 8.1, we know that copy/scanning mechanism works within your printer. However, when you print from your computer, if the document is sent to your printer as a file of type 'image' the ink color is used to 'do' or 'enrich' the black ink. Therefore, your machine may be appearing in print in fine black ink of your computer, when in reality, it's just the color ink making the black color. When you copy from your printer, if you decide to make a copy of only black ink black will be used. If you choose to make a color copy will only color ink. To check if the cartridges and the print in your printer system working properly, I'll make you start troubleshooting by a quality diagnostic report print to your printer. Can I please you follow the steps below.

  How to print a report of quality diagnostic:

  1. Make sure the product is on and not used, plain white paper loaded.
  2. On the Control Panel, support on * and #, then press 1, 2, and 7.
  3. Press the right arrow key () until the reports displayed on the control panel and press OK.
  4. Press the left arrow button () until the vpp self test displays on the control panel and press OK. The test page will print.

  

  • (1) printed by the right cartridge
  • (2) printed by the left cartridge
  • If this report print with color and black: that the problem you are experiencing is not caused by your printing system. On the contrary, there may be a problem of programming that takes place within your printer which is originally the function copy to fail, while the scan function continues to work. Can I please have you check on your computer that your scan function always works right now.
  • If this report prints with lack of color or lack of black ink: that the problem you are experiencing is actually caused by a conflict of printing system in your printer, rather than a failure of the copy. To solve this problem please can I you click here. Once the support document opens, please run through the second step, step 3, step 4 and step 5. This includes measures void under the steps listed to complete. Once the troubleshooting is complete please try to copy again.

  Please reply to this message with the result of your troubleshooting. I look forward to hear from you!

• Re: HP Officejet Pro 8600 Plus print but not scan

  I'm on Mac OS X 10.6.8 and recently bought an OfficeJet Pro 8600.  It worked fine for about a month, and then we moved into a new House.  Now, it print but not scan to computer.  It scans email fine.  Same problem wired or wireless.  It is said the computer Scan is not enabled.  When I try to activate scan to the computer using the HP utility, he runs for a long time and then says that the connection has been lost.

  Hi mpk1969,

  Mac OSX:

  Try the following steps.  If you want to learn more about your product, click here.

  How to perform a scan: OS X v10.8

  1. go to the HP utility to 8600 of (Preferences system, scanner open, click on the utility tab)

  2. under scan settings, click scan to the computer

  3. make sure that a check mark beside enable scan of the computer

  4. click OK in all the dialog boxes and of proximity

  5. try scan of front panel

  Follow the steps below

  1. open System Preferences

  2. Open Print & Fax

  3. in the white box under printers right-click and select Reset Printing System

  Note: resetting the printing system will remove all printers in the print queue

  4 restart the computer

  5. Open Print & Fax and then click the + to add the printer to the print queue

  6. open the HP utility, and then click Scan to computer to make sure this option is

  Try scanning the computer to the printer and let me know what happens?

  Windows:

  HP has designed a quick and easy tool that diagnoses and solves many problems of printing, scanning and connectivity: The HP Print and Scan doctor. HP recommend you to download and install Print and scan doctor no matter what time you need to solve a problem with your HP printer from the link below.

  I would like to know what are the errors you receive?

  http://www.HP.com/go/tools

• Wireless printer will print but not scan

  I have a HP C309g printer.  It has worked fine for a few months.  Now it WILL print, but not an analysis.  If I try to scan from the printer he says 'try the scan of the computer', when I try to start the scan of my computer it says "scanner inaccessible."

  Details of my system and what I've tried:

  Printer wireless

  Windows 7 64 bit

  Network does not work properly

  Have restarted, computer and printer

  Have reinstalled the printer

  Installing updates

  Lance HP Print & Scan doctor - says it can't find printer, even though it may find our other two printers

  Thanks for the advice, even though none of them solved the problem so I tried to uninstall the printer again and this time I used the HP on the web site, re - install wizard install the printer.  The scanner works now!

  Thanks again for the response.

• HP ENVY 5530 e-all-in-one: HP ENVY 5530 e-all-in-one will print but not scan

  The material (both print & scan) worked well on OS 10.10.x but as soon as I xfr needed a MBP less 10.11.4 it stopped scanning through the HP software, but will work under Mac software scan. (The side of the printer still works fine.)

  Hi @Mrkil1o1,

  Welcome to the HP Forums! I'd love to help you to scan from your 5530 craving for your Mac. I understand from your description that it worked well when you have 10.10, but since the upgrade to 10.11 you can print but not scan.

  Let's start with resetting the printing system, uninstalling the software, repair the permissions of the drive and re - install & re-add the printer:

  Scrub / uninstall

• Photosmart 4700 all in one print but not scan

  My photosmart c4740 (all-in-one) printer will print but not scan

  Hi Donpaladino,

  1. What is the installed operating system on your computer?

  2. what happens when you try to scan documents?

  3. you receive an error message?

  I suggest you to follow the steps and check if it helps.

  Follow the steps in the link and check if that helps.

  HP Multifunction printers - I can't scan in Windows using the HP software

  If the problem persists, you can also check out the links and check if it helps.

  Scan and send (e-mail, send to folder, digital transmission, etc.)

• C4280: I can print but not scan - on Mac with HP printer

  Hello. I can print and copy but will not scan. It is five years old, the printer does not see a lot of action and is in good shape, so it would be a shame to get rid of if I can work on what is the problem. Any kind folk know where I should start? Thank you! Eugene

  Hi @walthamstoweuge,

  Welcome to the HP Forums!

  I see that you can print but not scan with printer HP Photosmart c4280 on Mac OS X 10.10 Yosemite. I'm happy to help you!

  Please make sure you have the latest driver installed, in this guide, installation of a printer Mac driver by using Apple Software Update. Then take a look at this post, Re: iMac OS X 10.9.3 scan driver for HP OfficeJet Pro 8500 a A910a to iMac doesn't seem to be, by my colleague @Sunshyn2005. That applies to your situation as well.

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  I hope this helps!

• I use MSN and I'm unable to send e-mail messages. I can view and print, but not send anything.

  original title: sending e-mail in window xp blocked?

  I'm unable to send email in windows XP.  I recently changed to comcast wireless and have MSN.  I receive e-mail and can open and print, but not before.

  Using Windows Live Mail or Outlook?

  For Windows Live Mail:

  The best place to ask your question of Windows Live is inside Windows Live help forums. The experts he specialize in all things, Windows Live and I would be happy to help you with your questions! Please choose a product below to be redirected to the appropriate community:

  Windows Live Mail

  Windows Live Hotmail

  Looking for a different product to Windows Live? Visit the home page Windows Live Help for the complete list of Windows Live forums at www.windowslivehelp.com.

  For Outlook:

  http://answers.Microsoft.com/en-us/Office/Forum/Outlook

• OfficeJet 6210... W7 64 bit... will print but not scan

  JO 6210 will print but not scan

  Hello attatronand welcome to the Forums of HP, I hope you enjoy your experience!

  I understand that you are having problems of scanning.  Any specific error comes up when scanning? Is that what you've scanned several programs?  You are still able to make a copy?

  I recommend to download and run the HP print and Scan doctor.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!