DeskJet F4280: White stripes (no printing) - F4280

Horizontal white stripes (no printing) - seem to be in the same location on the page when they occur.  'Only' occur when printing from a Microsoft Works word document or spreadsheet, or copy a page perfectly printed.  Test the printer Windows page ok being IRS forms and instructions were published recently.

@PapaPhil,

Welcome to the HP community! I wanted to stop to my suggestions to help with your problems. If I understand the questions, print outs of Microsoft Works and when making the copies of your Deskjet F4280 all come out with horizontal white bands on them...

As copies are a feature that doesn't involve all the computer, it is a sign of a hardware problem. You can try a power reset (see below) and to ensure that the printer is connected directly to a wall outlet, avoiding the power and surge arresters bars.

Try to make a copy again from the front of the printer and if the horizontal bands to continue, you will need a new unit and I would say to contact HP to see on your next printer options.

If you find that copies work fine, please let me know and we can move on to troubleshooting software because it will show us that the printer itself is OK!

Click on the thumb to below testify my help!
Click on the "accept as Solution" if I'm you guide to a solution!

Good luck!

Tags: HP Printers

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