Desktop PC: cannot hear any sound from my computer

My sound does not work in Windows 10. No sound at all from YouTube videos, music and media players, Windows system sounds, etc.


Have you tried a few different devices (headphones/speakers)? There could be a problem with the hardware with one of these devices. Also, keep in mind that most of the computers do not have built-in speakers, you don't need to have a connected device to hear anything.

If you have already tried a few different pairs of headphones and speakers, the first step in troubleshooting I recommend is the easiest: restart your computer. Sometimes a single application can take control of your audio device and do not let all the other apps use, but you can release this control by restarting.

Here are a few others not you can try:

  • Run the audio troubleshooting tool in Windows
  • Make sure that your device is connected to the appropriate port on the computer, and if you use powered make speakers you they are plugged into a working outlet
  • Set the default audio device to make sure that your computer sends the audio output of the device
  • If your computer comes with 10 Windows installed, you can restore the driver of its origin in the HP Recovery Manager, or to update the driver through Device Manager
  • If you upgraded your computer to Windows 10, you can update the audio driver in Device Manager

These solutions and much more are explained in detail in this document: HP-no sound from the computer desktop.

Tags: HP Desktops

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