Desktop PC: cannot hear any sound from my computer

My sound does not work in Windows 10. No sound at all from YouTube videos, music and media players, Windows system sounds, etc.

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Have you tried a few different devices (headphones/speakers)? There could be a problem with the hardware with one of these devices. Also, keep in mind that most of the computers do not have built-in speakers, you don't need to have a connected device to hear anything.

If you have already tried a few different pairs of headphones and speakers, the first step in troubleshooting I recommend is the easiest: restart your computer. Sometimes a single application can take control of your audio device and do not let all the other apps use, but you can release this control by restarting.

Here are a few others not you can try:

  • Run the audio troubleshooting tool in Windows
  • Make sure that your device is connected to the appropriate port on the computer, and if you use powered make speakers you they are plugged into a working outlet
  • Set the default audio device to make sure that your computer sends the audio output of the device
  • If your computer comes with 10 Windows installed, you can restore the driver of its origin in the HP Recovery Manager, or to update the driver through Device Manager
  • If you upgraded your computer to Windows 10, you can update the audio driver in Device Manager

These solutions and much more are explained in detail in this document: HP-no sound from the computer desktop.

Tags: HP Desktops

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